The role
This is a Fixed Term Position until January 2026
Are you a dynamic leader with a passion for creating vibrant communities?
Southern Housing is seeking an experienced Accommodation Manager to oversee various sites and help us achieve our vision of providing safe homes in places where residents are proud to live.
As an Accommodation Manager, you will manage and upskill staff, provide demand-led support to our student and keyworker portfolio, and regularly travel between sites. Your responsibilities include building the annual site budget, managing accruals, maintaining financial records, and monitoring income and expenditure. You will maximize income by managing rent arrears, supporting residents, issuing legal proceedings, and recovering rechargeable services.
You will maintain high occupancy levels by managing voids and allocations, collaborating with partners, and implementing local marketing initiatives. Providing sector-leading customer service, promoting cohesive living, and leading community events are key aspects of the role. You will work with the surveying team to ensure effective repairs and maintain optimal stock levels.
Compliance with contractual, regulatory, and legal obligations, including health and safety, is essential. You will embed a performance-driven culture, understand and mitigate site risks, and lead operational relationships with the NHS and universities. Maintaining the site office to a high standard and staying updated on best practices and regulations are also part of your duties.
If you have strong managerial skills, a commitment to our values, and a desire to lead a dedicated team, we want to hear from you!
You must possess a full clean UK driving license with access to your own vehicle !
What you'll have
* Strong Management skills and experience.
* Understanding of NHS hospital Key Worker accommodation services or similar, including best practice, the regulatory framework and relevant legislation within which Registered Providers operate.
* Knowledge of IT systems for the management of residential lettings, customer contacts, property management and compliance.
* Understanding health and safety and compliance in a residential setting.
* Strong Budget management skills
* Customer focussed
In your supporting statement, please address how you meet each of the above criteria providing real examples.
Advert closing date: Tuesday 17th June 2025
Shortlisting date: From 18th June 2025
Interview dates: W/C 23rd June 2025
"We appreciate the effort and authenticity that candidates bring to our recruitment process. To ensure fairness and a true reflection of each applicant's qualifications, we kindly request that all submissions be personally written and not generated by artificial intelligence (AI). Applications that are identified as AI-generated may not be considered. Thank you for understanding and for sharing your unique experiences with us."
About us
At Southern Housing, our residents are at the heart of everything we do. As one of the largest housing providers in the UK with over 77,000 homes across London, the Southeast, the Isle of Wight, and the Midlands, we give over 167,000 people somewhere affordable to call their own!We also understand the difference that safe, secure, and affordable homes can make to people's lives.
A career at Southern Housing will allow you to make a difference every day you come to work. Working in the housing sector with us will bring fresh challenges and give you the opportunity to grow and develop, too.
What's in it for you
Pension
Life
assurance
Healthcare cash plan
Eyecare & dental
Birthday
leave
Retailers discounts
Cycle
to work
Buy & sell
annual leave
Season ticket loan
In-house academy & career development
Flexible working
Inclusion & Diversity
We work hard to create a diverse and inclusive culture and environment where people are respected for who they are. Encouraging inclusion is not just about protected characteristics, it's about celebrating differences of thought, opinion, experience and perspective of each individual.
We're all different in our own way and we want our colleagues to feel comfortable, that they belong, and are safe to be themselves at work, without fear of being judged or excluded, but valued for their contribution to our One Team approach.