Stevenage, Hertfordshire £80,000 - £85,000 + Benefits Permanent, Full-Time 40 Hours per week Responsible To: Operations Director Responsible For: Regional Managers, Registered Managers, Senior Education ManagersAre You Ready to Lead a Multinational Care Provider to New Heights?Are you an accomplished social care leader with a proven track record in driving operational excellence across multi-site services and previous regulatory inspectorate experience? Do you thrive in ensuring either CQC or Ofsted compliance while spearheading growth in complex care provision? If so, this high-impact leadership role with a multinational care provider could be your next career-defining move.Why Join This Organisation?Our client is a market-leading care group specialising in learning disabilities, autism, and complex needs across children and adults. With a person-centred ethos, they deliver residential care, supported living, and education services that empower individuals to live
fulfilling lives. As they expand, they seek a Head of Operations to support the Operations Director and ensure regulatory excellence, operational efficiency, and sustainable growth. Reputation: Known for outstanding CQC/OfSTED ratings and innovative care models. Scale: Multiple sites across the UK, with ambitious expansion plans. Culture: A supportive, dynamic environment where leaders thrive.Key Responsibilities Strategic Leadership:· Define and execute the operational vision for adult and children's services, aligning with CQC/OfSTED standards.· Drive performance improvement through audits, data analysis, and change initiatives.· Lead large-scale transformation projects-from service redesign to new regulatory frameworks Regulatory Compliance:· Act as the Nominated Individual (CQC) and ensure OfSTED readiness across children's services.· Embed a culture of continuous improvement across multiple services. Operational & Financial Oversight:· Manage multi-million-pound
budgets, optimising costs while enhancing care quality· Lead business growth strategies, including mergers, acquisitions, and new service development. Team & Stakeholder Management:· Mentor Regional Managers, Registered Managers, and Senior Education Leads.· Forge partnerships with local authorities, ICBs, and safeguarding teams.RequirementsEssential Experience:· 5+ years in senior leadership (e.g., Operations Director, Regional Manager) within social care.· Deep expertise in CQC/OfSTED frameworks (prior inspector experience is essential).· Proven success in service expansion, turnaround, or regulatory improvement.· Strong financial acumen (budgeting, forecasting, ROI analysis).· Background in learning disabilities/complex care (adults & children).· Qualifications in health/social care management (e.g., NVQ Level 7, MBA)Benefits £80,000 - £85,000 (negotiable for exceptional candidates).
Private healthcare and pension.
Career progression opportunities.
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