IT Support Technician
Our client, a leading independent Oil & Gas operator, based in Norwich, is currently seeking an IT Support Technician to join their team.
This is a full-time, 12-month contract, working Monday to Friday located in the Norwich Office. There may be a requirement, on occasion, to visit onshore and offshore installations for particular project work.
Our client is looking for an energetic, driven individual to join their busy IT team as a core team player within a diverse support environment.
As the IT Support Technician, you will be required to react, understand, identify and correct hardware and software issues. Also, configure and implement new configurations, and maintain all IT hardware and software to a level that meets and/or exceeds the business requirements.
Key Responsibilities Include:
1. Supporting users in local sites as well as onshore terminals and offshore installations, utilising a helpdesk system and remote support tools.
2. To provide a high level of flexibility and IT support for users.
3. To maintain IT hardware/operational software to a level that meets and/or exceeds the business requirements.
4. To assist in monitoring the availability of resources to end users.
5. To assist in backup processes when required.
6. Ensure compliance of policies and procedures.
7. To attend training courses as and where necessary to ensure ...