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Toyota Service Advisor, Stratford-upon-Avon
Client: Listers
Location: Stratford-upon-Avon
Job Category: Other
EU work permit required: Yes
Job Views:
2
Posted:
09.07.2025
Expiry Date:
23.08.2025
Job Description:
Job Introduction
We are recruiting for a Service Advisor to join our Toyota Dealership in Stratford-upon-Avon.
The role is initially available on a maternity cover contract for 12 months, but may lead to a more permanent role within Listers.
The hours of work are Monday - Friday, 08:00 - 18:00, with Saturdays on a rota basis.
Excellent basic salary plus benefits with a bonus OTE of £33,000.
You will be well versed in delivering high levels of customer satisfaction in a busy environment. Working as part of a team, you will be responsible for ensuring the workflow of the department, hitting and exceeding targets, and upselling our full range of services.
Role and Responsibilities
* Booking customer vehicles in for maintenance and repairs, liaising with the workshop team to schedule workload.
* Meeting customers on arrival and providing a seamless service from drop-off to vehicle handover.
* Updating customers on progress, authorising additional work, and making follow-up calls.
* Liaising with the Workshop, Parts, and Sales departments to ensure vehicles are ready on time.
About you
* Passion to deliver excellent customer service and ability to build rapport with customers.
* Well-presented with a desire, attitude, and character to succeed.
* Experience in a customer service role, ideally with sales targets.
* Good organization and administrative skills; knowledge of dealer management systems is an advantage but not essential.
* Motor trade or automotive experience is preferred but not essential; full training provided.
What we offer
* Company Pension
* Wellness Programme
* Sick Pay
* Group life insurance
* Staff discount on car servicing
* Benefits discounts on retailers, restaurants, cinemas & holidays
* Long service and loyalty incentives
* Company Events
Why Listers?
Founded in 1979, Listers Group is one of the largest privately and family-owned motor retailer groups in the UK. Our success is driven by our team, representing some of the world's most prestigious car brands across the Midlands, Lincolnshire, Gloucestershire, Norfolk, and Yorkshire. We support our employees' aspirations and offer a career within the motor trade, automotive, or car dealership sectors. Apply today or join our Talent Bank for similar opportunities.
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