Ready to take the next step in your career? This is an exciting opportunity to join our People team as a People Shared Services Advisor— a role that offers real exposure to employment relations, organisational change, and how we support our workforce across Change Grow Live.
About The Role
As a People Shared Services Advisor, you’ll be the first point of contact for employment relations and HR advice, providing clear, confident, and compassionate guidance to managers and colleagues across Change Grow Live. Working in a hybrid model, you’ll combine flexibility with collaboration, supporting services nationally while being part of a connected and supportive People function.
In this role, you’ll have the opportunity to
* Lead on first-line employment relations cases, including disciplinary, grievance, capability, and absence management
* Provide expert advice on reasonable adjustments, flexible working, and organisational policy
* Triage complex cases, ensuring appropriate escalation to specialist teams
* Work closely with People Business Partners, Recruitment, Payroll and Systems teams
* Support key organisational priorities including TUPE, tenders, and service transformation
* Ensure accurate case management through HR systems and shared service platforms
* Identify and manage risk, ensuring best practice and compliance at all times
Hours
Full Time 37.5 hours per week
Location
National Role based at your closest HR office (Leeds, Brighton, Manchester)
Full Time Salary Range
£32,002.35 - £34,214.21
Note: Full-time hours are 37.5 hours per week. For part-time roles, salary and payments will be pro rata based on contracted hours.
About You
You are someone who brings both technical HR expertise and emotional intelligence, able to navigate complex situations with professionalism and care.
* Have strong experience in employment relations and HR advisory work
* Demonstrate a solid understanding of UK employment law and HR best practice
* Be confident supporting and influencing managers at all levels
* Communicate clearly, calmly, and with impact — even in complex or sensitive situations
* Be highly organised, able to manage competing priorities and deliver to deadlines
* Work collaboratively, building trusted relationships across teams
* Be values-led, with a genuine commitment to inclusion, fairness and belonging
A CIPD Level 3 qualification (or equivalent experience) is essential, and experience within a regulated, healthcare or charity setting would be advantageous.
Chance to grow with us
At CGL, we are committed to developing our people and creating opportunities to progress. In this role, you’ll gain valuable exposure across the People function, build your confidence in managing people matters, and take meaningful steps forward in your career.
Ready to apply?
We encourage you to review the full job description and demonstrate how you meet the essential criteria in your application. This will play a key part in our shortlisting process.
Closing date 17th May 2026
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