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Program manager

Epsom
HartleyCo
Manager
£70,000 - £80,000 a year
Posted: 1 October
Offer description

Senior Programme Manager -
£70K - £80K | Hybrid

Ideally will hold SC Clearance or must be eligible for SC clearance.

About the Organisation:
A rapidly growing technology company specialising in enterprise content management solutions. We help organisations create, manage, publish, and deliver high-value content including technical documentation, eLearning materials, online help systems, and training resources. Operating globally with teams across multiple continents, we work with clients ranging from mid-market businesses to multinational corporations across publishing, consumer goods, healthcare, technology, and financial services.

Role Overview:
We're seeking an experienced Senior Programme Manager to lead complex client programmes within the Aerospace, Defence, and Government sectors. You'll manage cross-functional teams, oversee project scope and budgets, and build strong stakeholder relationships whilst delivering exceptional outcomes for Fortune 500 clients. This role requires strong expertise in Agile methodologies and the ability to translate customer requirements into successful delivery.

Key Responsibilities:

* Act as primary client relationship manager at senior stakeholder level
* Scope new projects, develop statements of work, and define business requirements
* Manage programme costs, schedules, contract performance, and risk mitigation
* Ensure efficient and effective contract execution across all workstreams
* Lead cross-functional teams and manage resource allocation to meet deadlines and budgets
* Support business unit P&L activities and identify growth opportunities
* Develop comprehensive account management strategies for enterprise clients
* Conduct stakeholder analysis through interviews, workshops, and site visits
* Collaborate with technical teams to define user stories, requirements, and deliverables
* Maintain programme vision whilst ensuring successful execution\

Essential Requirements:

* Right to work in the UK (visa sponsorship not available)
* Security clearance eligibility for Government and Defence clients
* Proven experience with enterprise software companies, particularly content operations and structured authoring (XML-based solutions preferred)
* Degree qualification plus 15+ years' relevant experience with excellent references
* 10+ years' programme/project management experience delivering complex client-facing initiatives
* Experience with CRM platforms (HubSpot or equivalent)
* Strong background in requirements gathering, backlog management, and business analysis
* Exceptional organisational, analytical, and problem-solving capabilities
* Outstanding communication skills with proven ability to build relationships across all levels
* Experience managing budgets, resources, and performance metrics
* Background in consulting and software implementation projects
* Track record working with Fortune 500 organisations
* SC clearance required

Package & Benefits:

* Competitive salary: £70,000 - £80,000
* 23 days' annual leave plus bank holidays
* 5% employer pension contribution
* Travel requirement: 10-20%
* Monday-Friday, full-time permanent role

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