Location:Mill Farm Sports Village, Wesham
Salary:Up to £60,000
About Us:Mill Farm Sports Ventures is an ambitious company with a strong entrepreneurial spirit and big plans for growth. Join our forward-thinking team and be part of a fantastic development, including five separate venues and a public catering function.
Venues:
* Bradleys Aroma:A 170-seater Sports Bar serving traditional English food.
* Aroma:A cosmopolitan daytime eatery with 40 covers for dine-in and takeaway.
* Milano's:An 80-cover modern 5-star Mediterranean restaurant with additional al fresco dining and a 'New York' style Cocktail Bar.
* Churchill's Hotel:A new boutique hotel with 19 bedrooms.
* FSEC:Fylde Sports & Education Centre with sports pitches and facilities for functions.
Role Summary:As General Manager, you will have full P&L responsibility for the entire portfolio. You will lead, motivate, and supervise management teams, setting high service standards across all outlets.
Key Responsibilities:
* Compliance:Ensure compliance with SOPs, create a cooperative working environment, and personally handle customer complaints.
* Stock Management:Oversee stock checks, provide weekly reports to the DoL, and regularly update SOPs.
* Staff Management:Responsible for recruitment, training, appraisals, and motivation. Ensure rota compliance and avoid employing agency staff except in emergencies.
* Menu Costing:Oversee menu costing and itemization, constantly reviewing product prices. Collaborate with head chefs to select suppliers, focusing on quality and local sourcing.
* Stock Control:Maintain agreed stock levels, label and rotate stock, minimize waste, and ensure daily paperwork completion.
* Health & Safety:Work closely with HR on health and safety procedures, maintaining cleanliness and food safety standards.
* Financial Management:Prepare and agree on operating plans, review monthly statements, and provide commentary on deviations.
Experience and Skills:
* Proven experience in managing and running a team in a similar operation.
* Knowledge of business management principles and practices.
* Passion for high-quality service, food, and beverage standards.
* Experience in banqueting and hotel management.
* Familiarity with EPOS applications, specifically Guestline Rezlynx.
* Excellent decision-making, coaching, and organizational skills.
* Ability to deliver creative solutions and attention to detail.
* Team player with strong communication skills.
Personal Attributes:
* Energetic and enthusiastic with a can-do attitude and a passion for enhancing the customer journey.
* Willingness to work additional hours and spend evenings away from home as required.
* Demonstrates honesty, integrity, and high standards of conduct.
Join Us:If you’re motivated and passionate about quality service in a 5-star environment, we invite you to join our dynamic team at Mill Farm Sports Ventures. Apply today!
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