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Job Details
* Title: I.T Managed Services Network Engineer
* Location: Belfast BT3
* Salary and Benefits: Competitive Salary depending on experience
* Hours: Monday to Friday, 9am-5pm
About the Role
Nominate Recruitment is partnering with a successful IT & Office Solutions company to find an I.T Managed Services Network Engineer. The candidate will be a senior engineer supporting security, cloud services (MS365, Azure), and client/server troubleshooting. The primary focus will be on supporting and developing wired and wireless networking across the customer base.
Key Responsibilities
1. Manage workload and prioritize multiple tickets while meeting SLA thresholds for incidents, requests, and problems.
2. Take full technical responsibility for incidents, requests, and problems, conducting diagnostics with end-users to ensure resolution and project completion.
3. Act as an escalation point for support tiers.
4. Provide onsite technical support with professionalism and confidence.
Candidate Profile
At least 5 years of experience in a network-focused role, with experience as a technical lead or project manager on complex deployments. HPE/Aruba experience and certification are advantageous. Familiarity with ClearPass or similar solutions and cloud management tools like Central is desirable.
Skills Required
* IT Managed Services
* MS365
* Azure
Additional Information
* Seniority Level: Mid-Senior level
* Employment Type: Full-time
* Job Function: Information Technology
* Industry: Human Resources Services
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