Join Our First Response Group Team as a Concierge At First Response Group, we're offering an outstanding opportunity for a skilled Concierge to play a pivotal role in providing exceptional service, stationed at a prestigious location. Key Responsibilities of the Concierge include: ☑️ Ensuring a welcoming and secure environment for residents and visitors. ☑️ Managing access control, greeting guests, and providing information. ☑️ Responding promptly to resident and visitor inquiries and requests. ☑️ Monitoring and patrolling designated areas for security and safety. ☑️ Collaborating with building management to address and resolve issues. ☑️ Completing reports and administrative duties. ☑️ Upholding the highest standards of customer service. ☑️ Performing light cleaning duties to maintain a tidy and presentable environment. Requirements: ☑️ Experience as a Concierge or in a customer-facing role. ☑️ Excellent communication and interpersonal skills. ☑️ Ability to work independently and as part of a team. ☑️ Professional presentation and a customer-focused mindset. Benefits: ☑️ SIA upskilling and relevant training. ☑️ Holiday allowance of an average of 5.6 weeks per year pro-rata. ☑️ Referral Scheme - earn £100 voucher for every successful referral. ☑️ Private Healthcare package, including GP24 and access to the Employee Assistance Program. ☑️ Continuous professional development. ☑️ Death-in-Service. ☑️ Statutory Pension. ☑️ Uniform. ☑️ Industry-leading pay rates. Additional Information: ☑️ Must be able to work on a 4-on-4-off shift pattern on both days and nights. Essential Skills: ☑️ Previous experience in a Concierge or customer-facing role. ☑️ Must have the right to work in the UK. ☑️ Fully comprehensive 5-year work/unemployment/education history screenable to BS7858. ☑️ High levels of written and verbal communication skills. ☑️ Professional and approachable demeanor. Desired Skills: ☑️ Ability to work proactively and use intuition. ☑️ Strong attention to detail. ☑️ Adaptability and responsiveness. ☑️ Ability to remain patient and calm under pressure. ☑️ Ability to remain alert and aware of surroundings. Join First Response Group today and embark on an exciting and rewarding career as a Concierge, where ☑️ We Listen, ☑️ We Respond, ☑️ We Deliver.