General Manager - Modern British Pub - Quality - Balham High Street
On the menu, our all-day food offer focuses on seasonality and sharing - from small plates to hearty gastropub classics - while weekends are all about Saturday brunch and stunning Sunday roasts. Behind the bar you'll find the best of Londons craft beer scene, classic cocktails, small-batch gins and artisan wines. Located opposite Balham station, were the perfect spot for a few pints, a quick bite, or dinner with friends and family, and our street-side terrace is made for al fresco drinking and dining.
The Role:
As General Manager, you will own every facet of the venues performance. Youll be empowered to run the site as if it were your own business, with commercial acumen and fearless leadership. Lead, train, and inspire a team to consistently deliver exceptional guest experiences. Create a buzz of vibrant energy, warmth, and fun for guests and staff alike. Youll also have the chance to train, develop, and progress your career as the company continues to grow.
What were Looking For:
Put your heart on your sleeve:take ownership, be bold, and run the business as if its your own
Stay cool under pressurecalm, composed, and unflappable
Drop the egoat the door and get things done
Minimum 2 years experience as a General Manager
Deepknowledge of premium gastropubfood & drink businesses
Experience running high volume sites is beneficial
Strong communication and organisational skills; approachable leadership
Superb customer and floor service skills
Solid financials, operations, and customer-satisfaction know-how
Entrepreneurial flairand a genuine passion for people development
Love to train, mentor, and grow a high-performing team
Personal License holder is a plus
Whats In It For You
Competitive salary up to £50,000 (plus generous Bonus and Super Bonus schemes you can influence)
Comprehensive training and ongoing development to accelerate your career
Clear path for progression with regular openings and opportunities to step up
Employee discounts across all our pubs, bars and restaurants
Strategic autonomy: make meaningful decisions, own your results, be fearless
Continuous team trips, management incentives, and socials in a warm, family-like culture
28 days holiday
Free meals during shifts
Employee Assistance Programme via Licence Trade Charity
Lucrative referral scheme:earn up to £1,000 per successful referral
Birthday day off on us
Cycle-to-work scheme
Enhanced maternity/paternity/adoption pay
Workplace nursery benefit
Length-of-service recognition rewards
Join a reputable company who's growing and been recognised in the Sunday Times Top 100 Companies
Ready to lead a standout, community led and quality-focused venue Balham High Street?
If youre bold, people-centric, and commercial with a passion for exceptional food and drink, wed love to meet you.
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