AppDynamics SME
* Contract: Initial term until end of March (extension expected)
* Location: Remote-working
* Clearance: SC required (due to production environment access)
Key Responsibilities
Alerting & Monitoring: Create and maintain alerting aligned with business requirements using AppDynamics.
Health Rules Management: Configure and deploy health rules; triage AppDynamics issues in lower environments.
Defect Management: Own the AppDynamics defect management process from initial triage through to production fix.
Vendor Liaison: Act as the key point of contact with Cisco for any AppDynamics-related issues.
Technical SME: Serve as the AppDynamics subject matter expert across the client landscape and provide integration support across broader delivery teams.
Governance & Oversight: Establish and maintain governance mechanisms to monitor frequently triggered health rules in production.