Job Description
Your new company \nJoin a leading logistics company specialising in rail and road freight transportation, offering exciting career opportunities in a dynamic and fast-paced environment. \n\nYour new role \nAs a key member of the team, you will:\n\nOversee front-of-house functions to optimise business performance.\nManage tariffs, ensuring accuracy in communication and system entry.\nProactively resolve disputes, minimising claims by identifying root causes and working with stakeholders.\nEnsure timely and accurate billing to prevent un-billed revenue.\nTake ownership of system management and housekeeping to maintain efficiency.\nBuild and maintain strong relationships with customers and internal stakeholders to provide exceptional service.\nEnsure compliance with industry regulations and SOX controls.\nSupport the billing team with pre-checked, rated, and signed-off orders for timely invoicing.\nInvestigate claims and additional charges, ensuring proper action and resolution.\nProvide periodic reports on business performance and key metrics.\nTrain colleagues, share expertise, and contribute to continuous improvement.\nTake responsibility for objectives and maintain best practices in financial control.Key Details\n\nWorking Hours: 40 hours per week (Monday-Friday, 8 AM - 5 PM).\nLocation: Fully office-based, five days per week.What You'll Need to Succeed\n\nA proactive and action-oriented mindset with strong administration skills.\nAbility to thrive in a fast-changing and process-driven environment.\nProven ability to meet strict deadlines with high accuracy.\nStrong customer service skills with a passion for delivering excellence.\nFamiliarity with industry systems (FLEC, OMS, Datamart, TOPS) is advantageous.\nExcellent IT skills, including proficiency in MS Word and Excel.\nSelf-motivated, enthusiastic, and flexible in approach.\nEffective team player with great interpersonal skills and a problem-solving mindset.What you need to do now \n\nIf you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.\nIf this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.\n\nHays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)