Job Description
We're excited to be recruiting a Tenancy Support Officer in the Wirral on a full-time, temp to perm contract. Our client provide intensive housing management and tenancy support to vulnerable adults with varying levels of needs and backgrounds including mental health & learning disabilities.
This is a hybrid role where you will be required to travel to your property portfolio daily, so a driving licence with access to your own vehicle and valid business insurance is essential. Your new role
* Delivering housing management functions including voids and lettings, property inspections, rent/service charge arrears management and dealing with all anti-social behaviour, safeguarding and other tenancy breaches
* Conducting regular health & safety checks and property inspections, identifying issues, logging repairs and facilitating access for contractors
* Ensuring Housing Benefit claims are completed upon sign up of tenancy, assisting colleagues to obtain any documents required from tenants
* Ensuring all safeguarding, ASB, nuisance and other tenancy breach reports are logged, investigated and resolved efficiently and effectively
* Completing and reviewing support plans/risk assessments with tenants, working in partnership with care providers
* Participating in stakeholder meetings and providing daily, weekly and monthly reports to Senior Management
What you'll need to succeed
* At least 6 months' experience of working with vulnerable adults in a supported/social housing setting, delivering housing and tenancy management functions
* An understanding of various mental health diagnoses and learning disabilities
* Experience of completing risk assessments & support plans
* Knowledge and understanding of housing & tenancy management law, legislation and best practice
* Driving licence with access to own vehicle and valid business insurance and able to commute to the Wirral daily
What you'll get in return
* Weekly pay
* Temp to perm opportunity after 6 months agency
* Option to be paid PAYE or Umbrella
* Hybrid working opportunity with mileage reimbursement
* Competitive salary
What you need to do nowIf you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.
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