SOC Manager required for innovative MSP. You will lead the strategic direction, performance, and day-to-day operations of their Security Operations Centre (SOC). As a central figure in security services, you'll ensure the efficient detection, analysis, and response to cyber threats across a diverse client portfolio. This leadership role involves mentoring your team, enhancing our security processes, and driving ongoing improvements in threat detection and incident response capabilities.
Key Responsibilities
Team Leadership & Development
* Lead and mentor a team of SOC analysts, fostering a collaborative, high-performing environment.
* Manage team scheduling, conduct performance reviews, and support professional growth and development.
SOC Operations Oversight
* Supervise 24/7/365 monitoring of client environments, ensuring consistent adherence to SLAs for threat detection and incident response.
* Drive operational efficiency and ensure timely escalation and resolution of security incidents.
Incident Response Management
* Serve as the main escalation point for significant security incidents.
* Coordinate response efforts and ensure clear communication with both internal teams and external clients.
Process & Workflow Optimization
1. Continuously review, update, and document SOC processes, playbooks...