Overview
Due to continued growth we have an opportunity for a Retail Store Supervisor to join the team in our Whitby Store.
The position is based on 32 Hours over 4 days, to include some weekends on a rota basis. The ideal candidate would benefit from being flexible as additional hours may be required at busy times.
Responsibilities
* To assist the store manager in the day to day running of the store
* Deputise in the absence of the Store Manager (key holder)
* Support in the management and training of retail colleagues, including cashiers and the replenishment team working on the shop floor
* Work on store displays / stock rotation and put away
* Keep up-to-date with all of our products, services and promotions
* Handle customer questions, complaints, and issues
* Direct customers by escorting them to racks and counters suggesting items, delivering great, traditional customer service
* Contributes to the team effort by accomplishing related results as needed
* Cashing up duties as and when required
* Ensure pricing is correct
* Manage tidy time
* The list above is not exhaustive
Qualifications
* The ideal candidate would ideally have previous supervisory / people management experience but this is not essential as training will be given, however some retail experience is required
* Knowledge of cashing up procedures would be advantageous
* Computer literate
* The desire to achieve and deliver high standards
Company and Benefits
* If you're passionate about people and sales then we would love to hear from you
* Yorkshire Trading Company, are a growing family owned run business with 36 stores throughout Yorkshire, Lincolnshire & the North East; a busy ecommerce operation and Outdoor Events teams who trade nationwide
* 5.6 weeks annual leave (pro rata)
* 12.5% Discount after a 6 week induction period
* Work place pension scheme
* Job Types: Part-time, Permanent
* Part-time hours: 32 Hours over 4 days, to include some weekends on a rota basis
* Salary: £12.46 per hour
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