Technology Onboarding Coordinator
Ready to help our new starters thrive from day one? We’re one of the UK's most forward-thinking law firms, built on a foundation of innovation, collaboration, and ambition. Join us, and let's shape the future together.
Agencies – We are in a period of exclusive direct sourcing for this role and are not currently accepting applications from recruitment agencies.
Role in 60 seconds
* Role: Technology Onboarding Coordinator
* Team: Digital Adoption / IT
* Location: Hybrid working from Bristol, Exeter, or Taunton
* Working Pattern: Full time
* Why this role matters: You’ll lead the digital onboarding journey – from tech setup to training and coaching – ensuring every new starter feels confident, connected, and ready to deliver great client service from day one.
What you’ll do
* Coordinate end-to-end digital onboarding for new starters
* Coordinate account setup, hardware allocation, and system access
* Deliver onboarding sessions on Microsoft 365, Teams, Copilot, and firm systems
* Partner with HR, IT, and team leads to ensure day‑one readiness
* Run 1:1 and group tech inductions and provide hands‑on coaching
* Create user‑friendly guides, tips, and digital learning materials
* Conduct follow‑up check‑ins at 1 week, 1 month, and 3 months
* Ensure timely hardware delivery, setup, and issue resolution
* Maintain onboarding tracker and resolve blockers quickly
* Gather feedback to improve onboarding experience and materials
* Identify trends and collaborate on proactive support initiatives
What we’re looking for
* Solid knowledge of Microsoft 365 (Teams, Outlook, OneDrive, SharePoint)
* Passion for helping others build digital confidence
* High attention to detail and commitment to a seamless onboarding experience
* Experience in a professional services or law firm environment
* Background in delivering digital skills training or adoption programmes (desirable)
* Familiarity with Microsoft Copilot or generative AI tools
* Experience with LMS or digital learning platforms (desirable)
* Basic understanding of IT hardware and setup processes
* Strong communication skills – approachable, patient, and confident
* Excellent organisational skills; able to manage multiple onboarding processes
Key attributes
* Service‑oriented – puts people first
* Collaborative – works well across teams
* Proactive – solves problems before they arise
* Positive – brings energy to digital upskilling and onboarding
* And you’ll share our passion for innovation, collaboration, and achieving great things together
Join a seriously ambitious firm
At Foot Anstey, we’re committed to making a difference for our people, our clients, and society. Here’s what makes us stand out:
* An ambitious growth strategy that opens up opportunities for our people to make their mark
* A client base that spans household names, thriving startups, and ambitious enterprises
* A culture built on our values of being refreshingly human, entrepreneurial, inclusive and collaborative
* A strong focus on being a responsible business with a commitment to sustainability and giving back to our communities
* Comprehensive professional development and training – whatever your role and level, we have training that will support you to achieve your goals
Progressive benefits tailored to you
* Competitive salary and performance‑linked bonus
* Enhanced parental leave policies
* Health and wellbeing initiatives (e.g., mental health support, gym memberships)
* An open, flexible working environment
* Find out more about our benefits and work environment here
Ready to apply?
* Hit the "Apply Now" button.
* Send us your CV and a quick note on why this role is perfect for you.
* Our team will review your application and be in touch, whatever the outcome.
Invited for interview?
* With a straightforward process typically involving two interviews, our talent acquisition team will guide you through every step, ensuring you feel confident and prepared to show us what you can do.
* We’re here to support your individual needs. If you require any adaptations or adjustments, we’re more than happy to accommodate these. Before your interview, we’ll contact you to discuss the themes we’ll cover and answer any questions you might have.
* If you’d like to visit our offices prior to your interview or would like help testing your kit for your virtual interview, just let us know.
Let’s make your next career move the start of something extraordinary.
Seniority level
Entry level
Employment type
Full‑time
Job function
Information Technology
Industries
Law Practice
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