About the role
You will have experience as a homecare senior, care co‑ordinator, homecare worker or manager, or equivalent in social care and be able to assess needs and use rostering systems. You must also be able to use Microsoft packages.
Bury Intermediate Tier has made a significant investment to expand and has great ambitions for our service and the future of our Intermediate Tier. The Reablement service provides assessment and rehabilitation support for people in Bury who have no formal care in place, and require our team to support rehabilitation post hospital, or may have come into crisis in the community and need our services to establish needs and signpost using strengths‑based approaches and preventing hospital admissions.
In Quarter 1 this year 84 % of people who received reablement support left our service without needing care as they had been supported to independence. The reablement team works as part of a wider integrated team, with access to therapy, pharmacy, equipment, technology‑enabled care and last year we supported 6 000 people, a figure that increases each year by approximately 30 %.
The Care Transfer Co‑ordinator posts will play a vital role in the system flow of the service by ensuring the flow of people in and out of our service and performance. We currently use the Care Planner system, known to most home care providers.
The role will maximise system flow and performance in reablement by managing the hours of delivery to maximum capacity, supporting reviews of existing customers, and proactive monitoring of Electronic Call Monitoring. You will work with managers to manage absences alongside the Electronic Call Monitoring to ensure that staffing is compliant and safe.
Reports will be produced and you will need to be able to use Electronic Call Monitoring Systems, Microsoft Excel to a proficient level and have good administrative and communication skills.
We have key performance indicators within the service which the role will support, by understanding and identifying trends in provision, monitoring and working proactively to provide safe and strengths‑based support. You will be managing zoned areas of the service delivery and working with the reablement and admission co‑ordinators and managers to plan and prioritise access to our service in a timely manner and supporting people to be discharged by a set time.
Location: Your main office base will be at Killelea House in Brandlesholme alongside other Intermediate Tier bases and community.
Key strengths and experience
* Teamwork – everyone working together towards a common goal.
* Respect – valuing yourself and others.
* Accountability – taking responsibility and ownership of our decisions, actions, performance and behaviours.
* Trust – being honest with one another by admitting our mistakes, sharing our struggles, or asking for help/support from others.
* Caring – genuinely caring for ourselves and each other and having a good understanding of assessing need using a strengths‑based approach.
* Empowering – giving people the knowledge and resources to promote autonomy.
* Together – we will support you to develop your career providing a wealth of training, resources, and opportunities.
* Proactive, flexible and resilient approach and delivery with a good understanding of care needs of adults aged 18 and over, strengths‑based support, maximisation of rota's and electronic call monitoring within a home care environment.
* Managing competing priorities and taking management instruction to ensure service and people who use them are safeguarded at all times.
* Working as part of a wider team where good communication skills written and verbal are vital.
* Use of Excel and Electronic Call Systems to a proficient level.
We can offer you fantastic remuneration and benefits, paid holidays, a great place to work with supportive colleagues, career development, supportive management and exemplary feedback and recognition for the job you do.
Normal hours of work are 37 hours per week based around the usual business working week. Depending on service requirements, you may be required to work on a rota basis.
Equal opportunities
The Council is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff to share this commitment. We are committed to Bury being an equal society that recognises values and embraces all people, regardless of difference, for the skills, abilities and experiences they bring to the workforce and the wider community. We guarantee an interview for disabled people, looked after children/care leavers, armed forces personnel (including reservists and veterans) and carers of adults or disabled children if they meet the essential criteria.
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