ERP Support Specialist
We’re hiring an ERP Support & Business Process Specialist to support key ERP systems; Quantum and Pentagon. This is a highly specialised support role combining ERP system expertise, reporting, and process compliance within a regulated industry.
Job type: Onsite; Full-Time; Salary: Negotiable
What You’ll Do
- Manage and resolve ERP support tickets
- Provide onsite support for Quantum (in-office in Southend-on-Sea)
- Produce tailored reports and support data analysis
- Ensure process compliance and resolve workflow issues
- Train and guide staff on correct system usage to support them performing their tasks in the systems.
- Support onboarding of new businesses and employees onto ERP systems
What We’re Looking For
- ERP experience (any system considered)
- Strong process and problem-solving mindset
- Comfortable with reporting and data
- Excellent communication and user support skills
- Experience in regulated environments is a plus
Travel
- Occasional travel across UK & Europe (e.g., Ireland, Germany)
- Typically once per quarter
- Expenses covered
Why Join?
- This is a specialist role with real business impact
- Blend of technical, analytical, and people-focused work
- Collaborative, supportive team including US-based counterparts.
What’s in it for you?
- Full time, permanent role
- Flexible salary
- Fully funded travel
- Several company perks
