Administrator – Residential Care Home
Location: IP9 2AE
Monday to Friday | 9am–5pm
Newly Opened Home
We are looking for an organised, friendly, and proactive Administrator to join our brand‑new residential care home. This is a wonderful opportunity to be part of a home from the very beginning, helping us build strong foundations and a warm, welcoming environment for residents, families, and staff.
As the first point of contact for many visitors and callers, you will play a key role in representing the home with professionalism, kindness, and confidence.
Key Responsibilities
* Provide day‑to‑day administrative support to the Home Manager
* Answer incoming calls and direct them to the appropriate team members
* Respond to emails promptly and professionally
* Welcome visitors and support with sign‑in processes
* Maintain accurate records, files, and documentation
* Support with home audits and compliance tasks
* Assist with staff onboarding paperwork and training records
* Help organise meetings, appointments, and staff rotas where required
* Ensure the office environment is tidy, organised, and well‑managed
* Build positive relationships with residents, families, and colleagues
What We're Looking For
* Strong organisational and administrative skills
* Confident communication, both written and verbal
* A friendly, approachable manner
* Ability to multitask and prioritise in a busy environment
* Good IT skills (email, basic systems, Microsoft Office)
* A positive attitude and willingness to support the wider team
* Experience in a care home or healthcare setting is helpful but not essential
What We Offer
* Monday to Friday, 9am–5pm
* A stable, supportive working pattern
* The chance to be part of a newly opened home from day one
* A warm, collaborative team environment
* Opportunities for development as the home grows
Job Type: Full-time
Pay: £12.21 per hour
Expected hours: 40 per week
Application question(s):
* Can briefly tell us your previous experience within a similar role?
* Are you confident using Microsoft Word and Excel?
* Can you reliably commute to IP9 2AE?
* Are you available to work Monday to Friday 9am until 5pm?
* Do you require a Sponsorship?
Work Location: In person