We are currently seeking an experienced and dedicated SEND Resolution Officer to join the Special Educational Needs Team at Calderdale Council.
In this role, you will play a key part in reducing the Local Authority's exposure to tribunal appeals by promoting early resolution and mediation in disputes around Education, Health, and Care (EHC) plans.
Key Responsibilities:
Lead on complex SEN casework, using negotiation and mediation skills with families, schools, and multi-disciplinary professionals.
Provide expert advice to the SEN service on all matters relating to SEND Tribunals (SENDIST).
Represent the Local Authority in resolution meetings and at SEND Tribunals.
Influence early mediation strategies to prevent escalation to formal legal processes.
Ensure accuracy of data systems and reports related to SEN case management.
Lead improvements across the SEN team to reduce the risk of appeals, complaints, and judicial reviews.
Essential Requirements:
GCSEs including Maths and English (Grade C/4 or above).
Professional qualification in Education, Health, Social Care or equivalent experience.
In-depth knowledge of current SEN legislation, reforms, and statutory procedures.
Extensive experience managing complex SEND casework, including Tribunal preparation.
Experience in complaint handling, multi-agency working, and stakeholder engagement.
Strong ICT skills for data tracking and performance monitoring.
Desirable:
Working knowledge of the Capita system.
Familiarity with related legislation (Children Act, safeguarding, Adult Social Care).
Personal Attributes:
Strong emotional intelligence and the ability to work with families in sensitive situations.
Flexible and adaptable team player with commitment to continuous improvement.
Committed to equality, diversity, and anti-discriminatory practice.
📧 For more information or to apply, please contact Mayur Rabari on (phone number removed) or email
Eden Brown Synergy is an equal opportunities employer.
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