The Jefferson Automotive Group is one of Melbourne's largest privately owned dealership groups. We have one of the largest automotive Parts and Paint distribution networks in Victoria, and have dealerships selling and servicing Toyota, Ford, Mitsubishi, Hyundai, Subaru and Skoda vehicles across the Melbourne metropolitan area.
As part of our ongoing operations, we have an exciting opportunity for someone with experience in customer service and phone sales, to operate from our Sunshine or Mitcham Phone Room depending on your location. Prior parts interpreting experience will be an advantage.
Due to our wholesale make-up your dealings will be largely with trade customers in a high paced, high performing call Centre environment. We provide on-site training for the technology used to maximize customer service and sales efficiency.
Tasks will include:
* Telephone and email sales to a large trade panel and mechanical base
* Identify, quote, order and provide parts to service departments
* Identify automotive parts / components including consulting catalogues or computer databases
Parts interpreting experience in one of our franchises is advantageous as is knowledge of the Pentana Dealer Management System. We are seeking self-motivated, team players with a passion for customer service.
A competitive salary and bonus structure is on offer for the right applicant.
If you believe you have what it takes and would like to explore this role further, please email:
Taylor Gasper, Sales Manager – Parts Phone Room
Due to the specific nature and requirements of this role, only shortlisted applicants will be contacted for an interview. Applications from unsuccessful applicants will be retained for a period of 3 months.
Applications will be held in the strictest of confidence according to the Jefferson Automotive Group Privacy Policy which can be viewed at: http://www.jeffersongroup.com.au/privacy-policy
Your application will include the following questions:
* How many years' experience do you have as a parts interpreter?
* Have you worked in a call centre before?
* Which of the following statements best describes your right to work in Australia?
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