Job Description
Your new role
Southend's Commissioning Directorate are looking to appoint a full-time Quality Support Officer in a fixed-term capacity until November 2026.
The Quality and Improvement Team are responsible for ensuring that all providers deliver care services to looked after children and young adults in accordance with the Care Act 2014, Children's Act 1989 up to Children's Act 2014. These quality checks are completed before children are placed and then continue to be monitored to improve the quality of care being delivered to children, looked after by the council.The new Officer will be required to provide administrative support for the quality team, and to support the team with the improvement of the quality of care and support experienced by the residents of Southend City.
You will provide support with the inspection of services and the PAMMS validation process, along with taking accurate minutes for internal/external meetings as well as complying with data and information to complete accurate reports. You will also monitor service emails and process service invoices, along with booking venues for events and meetings and liaising with internal and external colleagues.
Within this position, hybrid working opportunities are available. However, you are required to be on-site at the Civic Centre a minimum of 2 days a week.
What you'll need to succeed
To be shortlisted...