Team Member £12.35 - £12.85 per hour - shift times between 5am and 11pm Address: Southwaite Services, M6, Broadfield Road, Carlisle CA4 0NT As a Team Member, you’ll play a vital role in keeping the store running smoothly and ensuring every shift delivers top-quality food and excellent customer service. This role is all about teamwork, energy, and passion - helping to create a welcoming experience for both colleagues and customers. What makes this different to a normal team member role? Well on occasions you will step up and take responsibility for running the shift, including opening and closing and w hen you do this you'll be rewarded with extra pay. What we offer our Team Member: ✅ Competitive salary & benefits: Up to £440 annual bonus scheme ✅ Exclusive discounts: Up to 60% off for you, your partner and loved ones ✅ Inclusive benefits: Enhanced maternity, paternity, pension, sick pay & life assurance ✅ Career development: Fantastic training opportunities, including funding for qualifications ✅ Pay : Weekly pay What you will be doing as a Team Member Leading the team to achieve excellent brand standards and customer service Serving customers in a timely manner Preparing food and refreshments Providing exceptional customer service Handling customer enquiries Operating tills and processing orders Maintaining standards around product quality and store cleanliness What you’ll bring to us: Previous experience of leading a shift or supervising a team Passion for delivering a memorable customer experience Great communication skills and be comfortable making decisions Ability to work on own initiative ad make reasoned decisions under pressure You may be be a team member, customer service assistant or crew member looking for that next step. We want to hear from you! We strive to make our workplace accessible and welcoming for all. Some locations may have limited to no public transport, so please check your travel options before applying. Where our customer’s journey pauses, yours just begins. Apply today! *Annual bonus scheme equivalent to 1 week's salary based on average hours worked (define period) INDLP Want to know what it's like to work for us? Find out from our colleague Navi