Summary
Responsibilities include gathering and documenting requirements, facilitating communication between stakeholders and development teams, refinement of work to feed into sprint planning, tracking key performance indicators and ensuring that the final product meets user expectations.
Wage
£25,000 a year
£25,000 - £28,000 per annum
Training course
Business analyst (level 4)
Hours
Monday to Friday, shifts between 8am - 5:30pm (e.g. 8am - 4pm or 9:30am - 5:30pm). This is a hybrid role.
37 hours a week
Start date
Wednesday 20 August 2025
Duration
1 year 6 months
Positions available
2
Work
Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.
What you'll do at work
* Process improvement: Identify opportunities for process improvements within the ART through data analysis, focusing on increasing efficiency, reducing waste, and delivering higher value to the business. Create process models, diagrams and flowcharts to represent current and future state processes.
* Requirements gathering: Collaborating with stakeholders to analyse and document business requirements and user stories to ensure alignment with business objectives and strategic goals. Ensure we have captured the desired business outcome and the key performance indicators that tell us what good looks like. Convert business needs and requirements into detailed user stories, ensuring they are well-defined, prioritised, and include acceptance criteria. Collaborate with Product Owners to maintain a well-groomed product backlog. Coordination and communication between business users, members from their own team and enabling teams throughout the development process.
* Data analysis: Analyse data using Lean Six Sigma methodologies to identify trends, patterns, and insights that can inform business decisions. Follow trends to ensure that the value stream makes continuous improvement and adds value to the business.
* Support of Agile ways of working: Contributing to the continuous improvement of Agile processes and methodologies within the team or organisation. Actively participate in PI Planning sessions, helping to define features, clarify requirements and ensure that user stories are properly estimated and aligned with the program’s objectives.
Where you'll work
London Road
Stapeley
Nantwich
CW5 7JW
Training
Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.
Training provider
QA LIMITED
Training course
Business analyst (level 4)
What you'll learn
Course contents
* Apply appropriate approaches to scope, plan and perform Business Analysis
* Communicate effectively in a variety of situations with a range of stakeholders
* Apply a range of structured investigation techniques to a business situation
* Produce an outline definition of a business situation using an appropriate technique
* Apply appropriate techniques to identify problems and opportunities within a business situation
* Support the identification and presentation of proposed actions to stakeholders in order to gain agreement for further analysis activity
* Apply appropriate techniques to analyse and document options and recommendations for change
* Elicit process information from stakeholders
* Model business processes using relevant techniques, standards, notation and software tools
* Analyse business process models to identify opportunities for improvement
* Produce models of redesigned business processes
* Elicit requirements from stakeholders to identify business and user needs
* Document clear functional and non-functional requirements in line with local standards
* Analyse documented requirements to remove duplication, conflict and overlap
* Prioritise requirements using an appropriate prioritisation approach
* Validate requirements with stakeholders
* Support the establishment of requirements traceability
* Elicit business data needs from relevant sources
* Support the development of simple data models using relevant techniques, standards, notation and software tools
* Document current business situations to enable gap analysis and decision making
* Support the development of models of future state business situations
* Identify key differences between current and future business situations
* Identify actions required to move from the current to future business situation
* Define acceptance criteria for business and system changes
* Support business acceptance of business and system changes
* Apply relevant techniques to research and identify stakeholders
* Analyse and document stakeholders' areas of interest and influence
* Support the development of cost/benefit analysis for proposed business changes
* Evaluate and document the key impacts on people, process, organisation, technology and information
* Present information in a manner appropriate to the audience
* Apply appropriate approaches to scope, plan and perform Business Analysis
* Communicate effectively in a variety of situations with a range of stakeholders
* Apply a range of structured investigation techniques to a business situation
* Produce an outline definition of a business situation using an appropriate technique
* Apply appropriate techniques to identify problems and opportunities within a business situation
* Support the identification and presentation of proposed actions to stakeholders in order to gain agreement for further analysis activity
* Apply appropriate techniques to analyse and document options and recommendations for change
* Elicit process information from stakeholders
* Model business processes using relevant techniques, standards, notation and software tools
* Analyse business process models to identify opportunities for improvement
* Produce models of redesigned business processes
* Elicit requirements from stakeholders to identify business and user needs
* Document clear functional and non-functional requirements in line with local standards
* Analyse documented requirements to remove duplication, conflict and overlap
* Prioritise requirements using an appropriate prioritisation approach
* Validate requirements with stakeholders
* Support the establishment of requirements traceability
* Elicit business data needs from relevant sources
* Support the development of simple data models using relevant techniques, standards, notation and software tools
* Document current business situations to enable gap analysis and decision making
* Support the development of models of future state business situations
* Identify key differences between current and future business situations
* Identify actions required to move from the current to future business situation
* Define acceptance criteria for business and system changes
* Support business acceptance of business and system changes
* Apply relevant techniques to research and identify stakeholders
* Analyse and document stakeholders' areas of interest and influence
* Support the development of cost/benefit analysis for proposed business changes
* Evaluate and document the key impacts on people, process, organisation, technology and information
* Present information in a manner appropriate to the audience
Training schedule
Why choose our Business Analyst Level 4 apprenticeship?
Our Business Analyst Level 4 apprenticeship develops learners to investigate information systems solutions and gain the know-how to improve operational efficiency for your organisation. The principles of data analytics are being applied across just about every industry. Using past-event data, business analysts are making important insight-based business decisions and driving customer value across every team and function, including operations, finance, sales and marketing.
QA’s Business Analyst Level 4 apprenticeship programme enables the apprentice to:
* Become a change professional who helps organisations deliver business and digital change successfully.
* Regularly investigate and analyse solutions to ensure the right one is chosen.
* Experience a flexible learning journey using a blend of learning methodologies, including online learning, practical exercises, video content, coaching and workshops.
Tools and technologies learned: Apprentices will learn to use Unified Modeling Language (UML), Business Process Model and Notation (BPMN), Data Modelling, User Acceptance Testing (UAT), SWOT & PESTLE.
Requirements
Desirable qualifications
Degree in:
Business (grade Any)
Other in:
Similar subject (grade Level 3)
Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.
Skills
* Communication skills
* IT skills
Other requirements
About QA: Our apprenticeships are the perfect way to gain new skills, earn while you learn, and launch yourself into an exciting future. With over 50,000 successful apprenticeship graduates, we're a top 50 training provider, dedicated to helping you succeed. Interested? Apply now!