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Technical Claims Manager – UK (Insurance/Reinsurance)
Location: London (with occasional travel to Ipswich)
Full-time | Hybrid Working Available
Competitive Salary + Excellent Benefits
A prestigious global insurance and reinsurance organisation is seeking aTechnical Claims Managerto lead its UK Technical Claims Team. This is a high-impact role for a seasoned claims professional who thrives in a complex, regulated environment and is passionate about leadership, technical excellence, and strategic claims management.
About the Role
As the UK Technical Claims Manager, you will:
* Lead and managea team of Technical Claims Adjusters, ensuring effective resource planning, performance management, and professional development.
* Oversee complex and high-value claims(typically with reserves exceeding €100k), including bodily injury and third-party liability claims across Motor, Employers’ Liability, Public Liability, and General Liability lines.
* Personally manage a portfolioof large and complex claims, setting reserves, authorising payments, and ensuring compliance with internal standards and regulatory requirements.
* Collaborate with external partnerssuch as MGAs, TPAs, legal counsel, and medical experts, including conducting audits and overseeing outsourced claims handling.
* Drive operational excellenceby monitoring KPIs, producing detailed monthly and quarterly reports, and identifying trends, risks, and opportunities for improvement.
* Support strategic initiativessuch as commutations, legacy projects, and reinsurance asset valuations in partnership with the Business Development and European Operations teams.
* Ensure regulatory complianceand adherence to Group standards across all claims portfolios.
What You’ll Bring
* Extensive technical claims experience, particularly in bodily injury and liability claims, with a strong track record of favourable settlements.
* Proven leadership skills, including managing teams, setting strategy, and developing talent.
* Experience managing TPAs and MGAs, including conducting audits and ensuring compliance with service level agreements.
* Strong knowledge of UK and European insurance and reinsurance markets, including legal and regulatory frameworks.
* Advanced analytical and reporting skills, with the ability to interrogate claims data and produce actionable insights.
* Excellent communication and stakeholder management skills, with the ability to represent the company externally and collaborate across departments.
* Proficiency in Microsoft Excel and PowerPoint; experience with commutations is a plus.
* Fluency in French or Germanwould be highly desirable, though not essential.
Why Join Us?
* Join aglobally respected organisationwith a strong presence in the insurance and reinsurance markets.
* Be part of acollaborative and forward-thinking teamthat values innovation, integrity, and continuous improvement.
* Enjoy adiverse and challenging rolethat combines strategic influence with hands-on technical work.
* Benefit from acompetitive salary, comprehensive benefits, and opportunities for career development.
Ready to lead with impact and shape the future of technical claims management?
Apply now to join a team where your expertise will drive meaningful results. #J-18808-Ljbffr