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Head of central supply operations

Newcastle Upon Tyne (Tyne and Wear)
Greggs
€60,000 a year
Posted: 20 October
Offer description

Greggs Newcastle Upon Tyne, England, United Kingdom


Recruitment Manager | Talent Management - Greggs

We’re looking for a strategic and forward-thinking leader to head up our Central Supply Chain Planning and Operational Efficiency teams. This is a high-impact role where you’ll drive performance, efficiency, and alignment across our supply chain operations.

In return we can offer:

* Management Bonus Scheme worth up to 30% of your salary
* Pension scheme with matching employer contributions up to 7%
* Colleague discount up to 50% off our own-produced products
* Profit share – 10% of our profits distributed to all colleagues with at least 6‑month service each year
* 25 days (5 weeks) annual leave, pro‑rated, increasing with service plus 1 additional floating day
* Opportunity to purchase additional annual leave twice a year
* Colleague share plans – share and invest in Greggs shares at a discounted rate
* Private Medical Insurance free for you and subsidised for dependants
* Income Protection should you become unable to work due to long‑term sickness
* Death in service benefit – a lump‑sum payment equal to 4 times your yearly salary
* Virtual GP, Physiotherapy and Lifestyle Consultations – access to a wellbeing app for you and your family
* Employee Assistance Programme – mental health, financial and legal support helpline
* Savings and discounts – digital gift card discounts, online cashback, in‑store and online coupons, lifestyle offers
* Career progression and learning and development opportunities
* Commitment to communities, environment and better business – learn more at Greggs Pledge
* Colleague Networks – internal groups for sharing experiences and support

About the role

* Full‑time role with flexibility considered
* Work‑life balance is important – we offer as much flexibility as possible
* Based at Newcastle or Midlands (Derby/Kettering)
* Regular travel across the UK to visit all manufacturing and logistics sites

What you’ll do

* Lead our Operational Efficiency team across manufacturing, logistics and transport
* Develop team succession plans and deploy labour utilisation tools across sites
* Introduce control systems and a Greggs Operating System to improve supply chain performance
* Lead and coordinate central Supply Planning Team activities aligned with strategic and operational goals
* Influence senior stakeholders to ensure site teams have the right resources to meet customer demand
* Ensure Commercial Team is aligned and working towards shared objectives
* Use data and BI insights to identify site improvements and lead automation studies
* Promote a culture of customer focus, achievement and accountability across planning and efficiency teams
* Oversee resource planning to maximise value and support wider business initiatives
* Ensure labour deployment meets statutory requirements and reflects best practice
* Lead budget planning and identify cost‑saving opportunities across the supply chain
* Communicate progress and initiatives clearly across sites and leadership teams
* Collaborate with systems and communications managers to ensure tools and messages drive engagement and efficiency

About you

* Proven senior management experience in operational efficiency/workforce planning
* Track record of delivering high levels of customer satisfaction within a central supply chain function
* Experience managing and delivering a significant budgetary responsibility
* Ability to think about the wider picture and make sound decisions
* Experience working with and influencing senior management
* Experience developing innovative solutions and contributing to strategic planning
* Strong systems knowledge and capability

About Greggs

Here at Greggs we love what we do and we have fun! Our culture – the way we are, behave and support each other – makes Greggs special. We’re hard‑working, but above all we’re family; it doesn’t matter who you are, where you’re from or what your favourite bake is, we’d love you to join us. We want everyone to feel welcome and for colleagues to be themselves at work, whatever their background or preferences.

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