Overview
Growing@ field28 are a family owned business which incorporates a small six acre farm growing fresh produce and seasonal cut flowers, an onsite bakery and also a farm shop and deli/ cafe. We are seeking a dedicated and experienced Front of House Manager to lead our team in delivering exceptional service and ensuring a seamless dining experience for our guests. The ideal candidate will possess a strong background in hospitality, with a passion for food and beverage service. This role requires excellent leadership skills and the ability to manage a diverse team effectively.
Duties
* Oversee daily front of house operations, ensuring high standards of service and cleanliness.
* Organise and oversee regular events including supper clubs and seasonal hospitality events.
* Oversee the farm shop and deli activities.
* Manage staff schedules, training, and performance evaluations to foster a motivated team environment.
* Coordinate food preparation and service, ensuring adherence to food safety regulations and quality standards.
* Collaborate with the kitchen team to ensure efficient food production and timely service.
* Handle customer inquiries, complaints, and feedback with professionalism and care.
* Maintain inventory levels for front of house supplies and assist in ordering as necessary.
* Implement health and safety protocols to ensure a safe environment for both staff and guests.
* Assist in the development of new menu items or promotions in collaboration with culinary staff.
Skills
* Proven experience in supervising roles within the hospitality or restaurant industry.
* Excellent leadership skills with the ability to motivate and manage a diverse team effectively.
* Exceptional communication skills, both verbal and written, to interact with guests and staff professionally.
* Experience in food production processes, kitchen operations, or barista duties is highly desirable.
* A solid understanding of hospitality principles and customer service excellence.
* Ability to work under pressure in a fast-paced environment while maintaining attention to detail. If you are passionate about delivering outstanding service and have the skills required for this role, we invite you to apply for the position of Front of House Manager. Join us in creating memorable experiences for our guests
Job Types: Full-time, Permanent
Pay: £30,000.00 per year
Benefits:
* Company pension
* Employee discount
* On-site parking
* Store discount
Work Location: In person