Customer Service Coordinator
Feeling stuck in your current company? Want to be noticed and rewarded with a great bonus, with no weekends and work with a fantastic team? Enjoy 23 days holiday, team communities, and more! Located near Dorridge, this award-winning company is hiring.
Benefits for the Customer Service Coordinator:
* Up to £30k DOE
* 23 days holiday + bank holidays + option to buy additional days
* Discount schemes on major retailers, gyms, hospitality, holidays, and more
* Company pension scheme
Responsibilities of the Customer Service Coordinator:
* Build important relationships with internal and external clients
* Handle hiring, rehiring, and sourcing equipment from third-party suppliers
* Manage a busy hire desk in a fast-paced environment
* Coordinate with colleagues, depots, and procurement teams to ensure timely delivery of equipment
* Resolve queries or claims professionally, ensuring all paperwork is completed and up-to-date
* Use CRM systems such as Syrinx, Inspire, or similar
Experience in plant hire, tool hire, powered access hire, accommodation hire, builders merchants, or specialist equipment hire industries is preferred but not essential.
Applicants should have experience working in high-volume call/email environments and may have held roles such as customer service advisor, coordinator, hire controller, rental manager, or similar.
Click the APPLY button now to be considered for this role or to find out more—our team will be in contact!
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