BDS are working with a local housing association to recruit a Permanent sheltered housing advisor to provide a housing management service within one of their sheltered services for the over 55's in the Harlow area.
Duties:
* Daily welfare checks to residents.
* Facilitate property lettings and tenant communication for smooth onboarding
* Conduct regular health and safety checks to ensure property conditions are well-maintained.
* Coordinate with external agencies and providers when necessary.
* Monitor tenant rent accounts, ensuring deadlines are met and addressing any arrears
* Act promptly on complaints regarding anti-social behaviour, escalating where needed.
* Report communal area repairs and maintain strong partnerships with external support agencies.
Criteria:
* The ideal candidate will have previous experience in a similar scheme management role, particularly within a sheltered or supported housing setting.
* Strong understanding of tenant and housing management, particularly for older adults
* Confident in conducting health and safety checks within residential environments
* Effective communicator, able to handle complaints and uphold tenancy agreements
* Experience working collaboratively with external agencies to support tenants' needs
Salary: From £29,000 per annum