Since its inception in 2005, Evolve has been driven by a commitment to revolutionise the support provided to hard-working multi-site brands often overlooked by traditional technology providers. Our tailored approach addresses the unique challenges faced by these brands, emphasising exceptional technical support and customer service. This covers GDPR Compliant Guest Wi-Fi, SD WAN Networks, Managed Wi-Fi/LAN Infrastructure, Broadband / Leased Lines, Network Security, PCI Consultancy, and structured cabling. Job Summary The Compliance Officer plays a pivotal role in ensuring that our organisation continues to adhere to a range of crucial processes and procedures essential to our business. You will coordinate and support the effective delivery of compliance activities across the company – including the management of our ISO 27001, ISO 9001, Cyber Essentials, PCI DSS and Health and Safety certifications/standards. The role involves maintaining oversight of compliance systems and reporting, supporting adherence to statutory and regulatory frameworks and contributing to supplier management, risk management, and audit. Key Accountabilities ISO Support * Support the continuation of the Integrated Management System and ensure its continued effectiveness and relevance within the organisation * Assist with the new starter and leaver tasks associated with Compliance (induction, access control) * Support security incident management Auditing & Assessment * Carry out regular checks, risk assessments and internal audits as scheduled under the relevant standards (including ISO 27001 and 9001 internal audits and Health and Safety risk assessments) * Identify root causes of non-conformances and create improvement plans to ensure non-conformances are addressed and rectified * Create thorough reports on any findings, including good practice and any shortcomings, and provide feedback to the business * Supporting the completion of customer and supplier due diligences Training & Collaboration * Assist with the administration of the Compliance training calendar, covering ISO 27001, 9001, PCI DSS and Health and Safety * Contribute to training sessions and awareness programs to educate employees about compliance requirements * Work collaboratively with colleagues to embed a culture of compliance * Communicate complex regulatory and technical information clearly to non-specialist audiences Documentation & Reporting * Prepare and update documentation for our ISO 27001 and 9001 compliance including policy updates, management review, non-conformance log, risk register, legal register * Monitor and co-ordinate the Document Control Register to ensure all internal documentation is correct and up to date * Raise concerns or issues as appropriate and work with the relevant internal teams to resolve these About you: Essential * Relevant qualifications certifications in risk management, compliance, information security standards, or related areas * Previous work experience in compliance and internal audit * Understanding of ISO9001, ISO27001, PCI DSS and/or UK Health and Safety standards * Excellent organisational and communication skills * Detail-oriented with strong analytical skills * Ability to work independently and across multiple teams * Strong problem solving and decision making * Experience of providing effective and constructive feedback * An understanding and observance of impartiality and confidentiality * Excellent computer skills, particularly MS Office applications Desirable * Previous experience in working in quality management, PCI DSS and/or Health and Safety Why Evolve? At Evolve, you'll be joining a dynamic and passionate team that's committed to building something special. We offer a competitive compensation package, a collaborative work environment, and the opportunity to make a real impact on our company's success. We have created a working environment where you can be yourself and give your all. You will be called on to out-think the competition and work closely with your colleagues to produce innovative ideas and deliver impressive results for our customers. This is your chance to be effective, and impressive performance will take you far