The Product Analytics and Experimentation team sits within the Data & Analytics directorate in the Technology department. Our mission is to deliver insightful and actionable data through reporting, analysis, and experimentation, with a focus on establishing best‑practice processes and enabling data‑driven decision making across all supported product teams. The Tesco app, website, and store tills are amongst the digital products supported by our team.
We need people who share our ambition to deliver for our customers; passionate and confident people willing to take the initiative and drive us forwards.
Role Overview
This role will focus on collaborating with product teams to inform data strategy and drive data‑driven decisions across product lines.
Key Responsibilities
* Collaborate with Product Managers, Engineering, and User Experience in the Customer Loyalty & Support area to identify their data needs, and translate business challenges into analyses and reporting
* Understand how customers and colleagues are using our digital products to make product recommendations
* Participate in setting objectives for the product teams you support and measure these
* Perform deep‑drive analyses using a variety of data sources and tools (SQL, Tableau, Adobe Analytics), and communicate findings and opportunities to product teams
* Create, maintain, and automate dashboards using visualisation tools (Tableau); create ad‑hoc data visualisations and present to stakeholders
* Learn new analytics techniques and tools and put these skills into practice
* Adhering to our Business Code of Conduct and always acting with integrity and due diligence
Qualifications
* Working effectively with people of different backgrounds and data literacy; explaining complicated information to a diverse audience to influence and build relationships
* Analysing data, generating insights, and visualising it to tell a story with commercial awareness
* Knowledge in Adobe, Google Analytics, SQL, or dashboarding tools
* Relevant experience in a quantitative discipline, or a similar university degree of 2:1
* Being a self‑starter; motivated to deliver high quality work through planning and adapting to change
* Intellectually curious to solve problems, develop, and learn new tools and techniques; actively seek better ways of doing things
* Build strong relationships with others through written and verbal communication
* Interest in analysing digital platforms and how to build the best experience for customers
Location
The position will be based in Farringdon, London, or our Welwyn Garden City Head Office. In line with our values, we strongly embrace flexible working options.
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