AnexcitingnewpositionisavailableatHeathrowforthisdynamic,rapidlyexpandingForwarderforaFreightAccountManager(freightforwarding),thesuccessfulcandidatewillhaveafreightforwardingimportorExport&Customsbackground/ormulti-modalfreightops,crosstrainingwillbeprovidedintheareasneeded,itisalsoessentialtheyhaveexcellentclientinteractionskills/commercialawareness.
EmploymentTermsfortheFreightAccountManager
Thecompanyisofferingabasesalarybetween£35-40kNEGdependingonlevelofexperience.
GeneralhoursareMondaytoFriday09:00-17:30hrs(Someflexibilitywhenrequired).
25daysholiday(Risesquicklywithservice)/Pension/Healthcare&aYearlyDiscretionaryBonuswhichissubjecttoprofitandperformance
Fulltimepermanentjobofferingopportunitiesforprogressionwhereindividualperformanceisrecognisedandrewarded.
Genuinesupportfromateamofhardworking,dedicatedindividuals
Friendlyworkingenvironmentwhereopinionsandfreshideasareactivelyencouraged.
JobOverview
TheroleforaFreightAccountManagerisextremelyvariedwhereyouwillbecomeakeymemberofanoperationsteam,activelyinvolvedinmanagingimportsandexportshipmentsfromstarttofinish.Youwillberesponsibleforarrangingshipmentsbytheappropriatemethodtosuittheclientsrequirementi.e.airfreight,roadfreight,courier,seafreight&crosstrademovements.Youwillbehandsonwitheveryaspectoftheforwardingprocess,ensuringthecustomerreceivesthehighestlevelofservice,andthattheyreceivetheirgoodssafelyandon-time.
TasksandresponsibilitiesfortheFreightAccountManager:
Workingtostrictdeadlinestoco-ordinateWorldwidemultimodalimports&exportswithendtoendresponsibility(includingcollections,airlinebookings,liaisingwithoverseasagents/customersuntildelivered).
Strongcustomerrelationshipstounderstandrequirementsandalwaysdeliverexcellentcustomerservice.
Airlinebookingandprocessingrelevantimport/exportdocumentationincludingAWBs,CMRsandBOLs.
SubmittingImport&ExportCustomsentriesusingASMSequoia.
Liaisingeffectivelyandbuildingcloserelationshipswithoursupplychainincludingshippers,importers,agentsandclients.
Quotations,pricingandinvoicingclients.
Requirements,Skills&ExperiencefortheFreightAccountManager:
Minimum3+yearsexperienceininastarttofinishroleineitherAirFreightImportsorExports.
Customsentryexperience
Customerservice-excellenttelephonemannerandEnglishcommunicationskills(verbal&written)
Computerliterate-goodlevelonMicrosoftWord/Excel.
Inhousesystems-useofCargowiseOneisconsideredanadvantage.
DesiredcharacteristicsfortheFreightAccountManager:
Hardworking&enthusiasticwithahighlevelofattentiontodetail.
Apositivecan-doattitude,withawillingnesstolearn/takeresponsibilityanddevelopnewskills.
Quickproblem-solvingability,particularlywhenworkingunderpressure.
Excellentcommunicationandcustomerserviceskills,withabilitytobuildrelationshipwithclientsanddeliverahighlevelofcustomercare.
Theabilitytoadapttochangingcircumstances.
TPBN1_UKTJ