Job Description
Food & Beverages Operations Manager
Salary up to £40,000 per annum
All the perks you deserve:
Exclusive Discounts & Perks – Special rates at Hyatt & Cycas Hotels, 50% off Hyatt Restaurants & Bars, and access to a benefits platform with discounts on shopping, gym memberships, holidays, £350 referral bonus.
Health & Wellbeing – Free medical plans, workplace pension, financial advice and free Headspace app subscriptions, free counselling sessions to support your mental health.
Workplace Benefits – Complimentary team meals, and computer.
Career & Growth – Ongoing training, development programs, and a supportive work environment to help you thrive.
Your Role
We're seeking a dynamic and operationally driven F&B Operations Manager to lead the charge across our hotel’s vibrant venues and event spaces. If you thrive on the floor, lead by example, and bring precision to every service detail—this one’s for you.
Your Impact:
* Lead From the Frontline
Take full ownership of daily F&B operations across bars, restaurants, and event functions—ensuring seamless execution, exceptional service standards, and real-time team support. This is a hands-on operational role, requiring you to lead from the front on the floor. This role requires full flexibility in terms of working days and hours.
* Drive Operational Excellence
Monitor costs, stock, and supplier performance with a sharp eye on profitability, efficiency, and compliance. Use insights and reporting tools to refine operations and hit commercial targets. Use your expertise to drive guest satisfaction scores to achieve targets.
* Menu & Experience Oversight
Collaborate with culinary and beverage leads to evolve drink menus, seasonal activations, and guest experiences that reflect creativity, quality, and local influence.
* Team Leadership & Development
Recruit, coach, and inspire a skilled and service-driven team. Run daily briefings, lead training, and foster a culture of accountability, pride, and continuous improvement.
* Guest-Focused & Floor Present
Be a visible leader across all outlets—interacting with guests, supporting staff in the moment, and maintaining high standards from setup to closing.
What We’re Looking For
* Prior leadership experience in F&B operations
* A passion for delivering heartfelt hospitality and mentoring others
* Strong operational skills with a keen eye for detail and efficiency
* Ability to remain calm and solution-focused in dynamic situations
* Strong communication skills and a collaborative spirit
* Flexibility to work shifts, weekends, and holidays as needed
Why Hyatt
You’ll be part of a global hospitality leader known for its culture of care and commitment to colleague well-being. At Hyatt, we don’t just offer a job — we offer a journey. You'll have opportunities to learn, grow, and thrive in an environment where your individuality is celebrated.
Why Join Us:
About Cycas Hospitality
Cycas Hospitality manage the Hyatt Place London City East, under franchise agreement from Hyatt Hotels.
Cycas Hospitality is the leading, pan-European hospitality management company, operating all categories of hotels and serviced apartments for private and institutional investment partners. With a portfolio of more than 50 branded and independent properties across twelve European countries, our collection brings together a range of key-city locations, travel hubs and leisure destinations. We partner with all the major, global brands as well as curating independently branded hotels. Our hotels encompass the full spectrum, ranging from limited-service to full-service, boutique, extended-stay and luxury hotels in addition to high-end serviced apartments.
Cycas is focussed on delivering outstanding guest experience to drive superior top and bottom-line investor returns. Our core purpose is to develop and inspire Europe’s best hospitality team, and we are incredibly proud of the team we have assembled, both within our hotels and specialist hotel support teams.
Join us at an exciting time as we grow and develop not only our portfolio but also our people. At Cycas we work hard, and we make working hard look fun. This is your opportunity to shine and be a part of something great. If you believe you have what it takes and want to be a part of our team, then we want to hear from you!
Please apply in writing by email attaching your CV along with your current salary and notice period. We are waiting to hear from you.
***All offers of employment is conditional on the receipt of two satisfactory references being obtained from the referees provided to us on your application and proof of your eligibility to work in the United Kingdom.***
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