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Patient pathway co-ordinator

Sutton-in-ashfield
Transformationunitgm
€60,000 - €80,000 a year
Posted: 21h ago
Offer description

Main area Anaesthetics Grade NHS AfC: Band 3 Contract Permanent Hours Part time - 30 hours per week (Monday - Friday) Job ref 214-SRG-7125212

Employer Sherwood Forest Hospitals NHS Foundation Trust Employer type NHS Site King's Mill Hospital Town Sutton in Ashfield Salary £24,625 - £25,674 per annum pro rata Salary period Yearly Closing 19/06/2025 23:59


NHS AfC: Band 3

Thank you for your interest in this role, we would be delighted to welcome you to Sherwood Forest Hospitals.

Sherwood is nationally recognised as being an excellent place to work and deliver care. We are rightly proud of the 5,500 colleagues who work here and know that happy colleagues deliver better care.

Our teams work in a supportive, inclusive environment, which nurtures wellbeing and has opportunities for development and progression. We do not just care for our patients, we also care for you.

We would love you to join us.


Job overview

Are you ready to make a meaningful impact on patients' healthcare journeys? We are thrilled to offer an exciting opportunity for aPatient Pathway Coordinator to join our dedicated and professional team. Together, we are committed to delivering a positive and seamless experience for every patient within our service.

As a Patient Pathway Coordinator, you’ll be at the heart of patient care, ensuring that their journey through our service is smooth, efficient and compassionate. This is afast-paced and rewarding role that offers the chance to make a real difference in patients' lives while working as part of a supportive and skilled team.

By becoming a part of our team, you’ll not only gain valuable experience but also contribute to a service that prioritises quality care and patient satisfaction. Together, we create positive outcomes for every individual we support.


Main duties of the job

To see the full detailed job description and main responsibilities of the job please refer to the job description attached.


Working for our organisation

Thank you for your interest in this role.

Sherwood is nationally recognised as being an excellent place to work and deliver care. We are rightly proud of the 5,500 colleagues who work here, and we are the Health Service Journal’s Trust of the Year in 2020.

The Care Quality Commission rated King’s Mill Hospital Outstanding and Newark, and Mansfield Community Hospitals Good. Overall, we are rated Outstanding for care.

For the last three years, we have been ranked as the best NHS Trust to work for in the Midlands and in 2020 we were the third best Acute/Community NHS Trust in England.

Happy colleagues deliver better care. Our teams work in a supportive, inclusive environment, which nurtures wellbeing and has opportunities for development and progression. We do not just care for our patients; we also care for you.

Our culture of learning, compassion and taking a person-centred approach are at the roots of our organisation. We would love you to join us.


Detailed job description and main responsibilities

To see the full detailed job description and main responsibilities of the job please refer to the job description attached.


Person specification


Knowledge

* Computer literate, with experience of using a keyboard with a high level of accuracy.
* Knowledge of NHS or service provider in general
* Thorough knowledge of healthcare or other administrative systems and processes
* Knowledge of databases, spreadsheets i.e. PAS, Excel or similar applications
* Experience of using a full range of IT/Patient data systems
* Confidentiality and Data Protection
* Health and Safety
* Equality and diversity
* Sound office clerical background providing knowledge of relevant procedures
* Experience of using a full range of IT/Patient data systems – As applicable to speciality


Qualifications

* Good general education with GCSE English at grade C or above or equivalent qualification / experience.
* RSA II (or equivalent)
* Association of Medical Secretaries, Practice Administrator & Receptionist diploma (AMSPAR)
* NVQ in Customer Care
* Institute of Health Records & Information
* European Computer Driving Licence
* Shorthand speeds of 80wpm


Further Training

* On the job training.
* Supervisory training
* Experience of managing health & safety issues


Experience

* Quality customer care
* Previous NHS knowledge and experience
* Experience of supervising staff


Contractual Requirements

* Regular attendance and willingness to work flexible hours as necessary

Applicants are kindly requested to refrain from using AI at any stage during the recruitment process. Applications, including personal statements and behaviour examples, must be truthful and factually accurate. Please note plagiarism can include presenting the ideas and experience of others, or generated by artificial intelligence, as your own.

If you would like this information in an alternative format or in a different language please contact us on 01623 622515 ext 3271.

Please note that we no longer accept handwritten/paper applicationsand that the email address given on your application will be used for all correspondence regarding this post.

We reserve the right to close a vacancy before the closing date if a sufficient number of applications have been received. Priority for vacancies at the Trust will be given to existing employees of Sherwood Forest Hospitals NHS Foundation Trust whose roles are currently at risk of redundancy due to organisational change.

Only applications received on or before the closing date will be considered for short listing. This is to ensure that the Trust meets its commitment to Equality of Opportunity.

In submitting an application, you authorise Sherwood Forest Hospitals NHS Foundation Trust to confirm any current and previous NHS Service details and you agree to the Trust obtaining and transferring personal date held about you, including Occupational Health data (inoculations and screening tests). This data will be shared using the NHS Electronic Staff Record (ESR) and third party systems via an automated process and will only be used for the purposes of maintaining your employment record.

Please note if you are successful in obtaining this position and the post involves regulated activity you will be required to undertake a Disclosure & Barring Service check. The Trust will pay for the check initially and then the money will then be deducted from your first salary once you've commenced employment. The current price of a check is £26.40 for a standard check and £54.40 for an enhanced. If you are asked to complete a DBS check and have a previous identity that you do not wish to be disclosed to your employer and/or on your DBS certificate, you should call or email the dedicated sensitive applications team before submitting your application. The team is experienced in dealing with sensitive cases and will advise you of the process and what you need to do.

Please note any genuine job offer letters will only be received if you have applied, interviewed, and received a verbal offer from the appointing manager for a vacancy within Sherwood Forest Hospitals. If you receive a job offer and you are not sure of its authenticity, please report it to the following email sfh-tr.recruitmentqueries@nhs.net


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