We are Places for People Group, we're a social enterprise that believes it's people that make a community. That's why we build homes and deliver services for everyone in the community to thrive. At Places Leisure we are changing lives by creating active places and healthy people for communities to thrive, and we want to be the UK's leading health and wellbeing enabler.
We aren't your typical company. We apply the same philosophy to our People as we do to our communities, ensuring our team is appreciated and supported. At Places for People, you're more than just a number - you're part of our cause.
More about your role
In your role, you supervise and lead the Splash Park Recreational Assistant team, ensuring daily operations run safely and smoothly. You follow all Health & Safety and Operating Procedures, including responding to first aid needs, reporting maintenance issues and completing required documentation. During each shift, you manage on‑duty staff, make sure tasks are completed, and ensure all areas are appropriately staffed. You handle customer and staff complaints promptly, escalate issues when needed, and report any maintenance concerns or Don't Walk Bys. You oversee the setup, breakdown and storage of equipment, maintain high standards of cleanliness inside and outside the Splash Pad, and take the lead during any serious incident using the Serious Incident Management Pack. You also complete general administration as required and provide day‑to‑day mentoring, training and support for the recreational assistant team.
For more information please download our job profile available on our website.
More about you
You bring a positive, customer‑focused approach to the role and either hold, or are able to obtain before the season starts, a valid First Aid at Work qualification. You are confident using Microsoft Office applications such as Word and Excel, enabling you to carry out basic administration effectively. Ideally, you also have experience with plant room operations, which would support the safe and efficient running of the Splash Park.
Benefits
We are a large, diverse and ambitious business, which will give you all the challenge you could wish for.
We know that there's always more we can do to make you smile, that's why we offer a comprehensive benefits package with each role, yours will include:
We align with the Real Living Wage foundation
A bonus scheme for all colleagues at 2%
Full Health & Fitness membership for you, a nominated adult and up to 4 juniors
Flexible working (including part time working, shift work and more)
An opportunity to purchase additional annual leave
Lots of opportunity to access ongoing personal learning and development
Access to our Company Pension scheme
Cashback plan for healthcare costs – up to £500 saving per year
Discounts of up to 50% on activities, centre shop and cafes
Extra perks including huge discounts and offers from shops, cinemas and much more.