Description
Exciting Opportunity at Judge and Priestley Solicitors LLP
Our Values
Expert -We will invest in the continual development of our people, team and also technology to ensure that we continue to be experts in all that we do.
Professional- We are accountable to our clients, colleagues, and all those with whom we engage to ensure that we are open, transparent and act with integrity in all that we do.
Friendly - Whilst at all times being professional, we will ensure that we are approachable and seek to put those with whom we deal, at ease in their dealings with us.
Judge & Priestley are now recruiting for an Claims Handler to join our Subrogated Recovery.
We are a leading regional law firm, serving a wide range of commercial and private clients across London and the surrounding counties, from our Head Office in Bromley. Established since 1889, we've come a long way and today we are a modern, progressive practice, proud of our record on diversity and inclusion and reputation for training and promoting staff from within the business.
Key Responsibilities
To effectively and efficiently administer new instructions relating to road traffic accidents, with the aim of recovering money for insurer clients and meeting and preferably exceeding individual and team targets.
KEY TASK AREAS
* To action new instructions received from clients, including:
* Appropriate and timely recording of case details on the relevant case management system
* Issuing of standard documentation to gather information from all relevant parties to the accident
* Using departmental guidelines to assess whether court proceedings should be issued for each case
* To build and maintain effective professional relationships with clients
* To communicate effectively with all parties e.g. policy holders, third parties, third party insurers, bailiffs, sheriffs & tracing agents, both on the telephone and in person
Skills, Knowledge and Expertise
Qualifications
* Educated to GCSE standard in English and Maths (or equivalent)
Experience
* Customer Service experience (desirable)
Knowledge
* Knowledge of case management systems (desirable)
* An understanding and knowledge of court procedures or an ability to be trained to the above requirements
Benefits
Profit Share Scheme
We want all our employees to have a share in the success of the firm. This non contractual bonus is paid in June based on the profit from the previous financial year.
Medicash
Once you have passed probation, you will be enrolled into our scheme which provides cashback on a range of health services. In addition, we also offer an Employee Assistance Programme and high street discounts.
Birthday off
If you birthday falls on a working day, you can have that day off as an extra day's leave.
Pension
All employees are entitled to join our auto enrolment pension scheme. You will be enrolled in the pension after 3 months of employment dependent on age and salary.
Death in Service Insurance
All employees will be entitled to 2 x salary. Please ensure you complete your nomination form in your new starter pack.
Annual leave
You will receive an additional day's holiday after every two years of service to a total maximum of 30 days.
Legal Fees
After one years' service, you will be entitled to a contribution towards legal fees. The rules to this can be found in the staff handbook.
Recruitment Incentive
We offer £500 referral bonus to say thank you for introducing a job candidate that becomes employed by J&P and passes their probation.
Season Ticket Loan
After probation, you are entitled to apply for an interest free advance for a season ticket to use public transport to reach your place of work.
Cycle to Work Scheme
Allows you to make a saving of 25% - 39% on the retail price of a bike.
About Judge & Priestley LLP
We are a Legal 200 leading regional law firm, serving a wide range of commercial and private clients across London and the surrounding counties, from our Head Office in Bromley. Established since 1889, we've come a long way and today we are a modern, progressive practice, proud of our record on diversity and inclusion and reputation for training and promoting staff from within the business.
At Judge & Priestley, we invest in our expertise. We recruit the best people and we are proud to retain them. Our teams have access to the latest resources and the continuing professional development opportunities they need to remain at the forefront of commercial legal practice.