End Date Sunday 06 July 2025 Salary Range £35,711 - £37,590 We support flexible working – click here for more information on flexible working options Flexible Working Options Job Share Job Description Summary Please note this role is only available for colleagues residing in, or to those who hold right to work permits for Guernsey. Job Description JOB TITLE: Personal Banker SALARY: £35,711.00 LOCATION: Guernsey HOURS: 35 hours per week. WORKING PATTERN: Full time About this opportunity This is your chance to be part of a development focussed team providing vital services to the Islands' communities. Join your friendly local colleagues, this is your chance to be part of a development focussed team providing vital services to the Islands' communities. As one of our Personal Bankers you'd be interviewing customers (face-to-face or telephone) and using your communication skills to discover opportunities to match their needs against our products. It's about ensuring customers get the right support when they call or visit our branches - whether it's a simple product change or opening doors to new possibilities. You'll guide them through any forms and in using our latest technologies to ensure everything is in place for a happy outcome. When you've built knowledge and confidence you'll then support other branches and colleagues in the area as a key member of the wider team. You'll be putting people first and shaping finance as a force for good and in return, we'll be totally committed to investing in you. From Day 1 we’ll provide all support you'll need - many colleagues also gain an industry qualification or develop careers in the wider organisation. It'll take confidence, a real knack with people and the ability to both put yourself in their shoes and apply the product knowledge you'll learn. Why Lloyds Banking Group? We’re on an exciting journey to transform our Group and the way we’re shaping finance for good. We’re focusing on the future, investing in our technologies, workplaces, and colleagues to make our Group a great place for everyone. Including you. What you’ll need A current license enabling you to work in Jersey/Guernsey/Isle of Man An honest, conscientious and genuine style, caring about helping people with their queries and to move forward with their finances. An ability to quickly build relationships; to understand and meet your Customer's needs through our diverse range of services. Enthusiastic with the desire to deliver great service, and a team mate that can work closely with colleagues. We also need your flexibility to work across other local branches and some Saturdays when needed. Ideally some Retail, banking or business experience where you've had to deal with customers previously. About working for us Our focus is to ensure we're inclusive every day, building an organisation that reflects modern society and celebrates diversity in all its forms. We want our people to feel that they belong and can be their best, regardless of background, identity or culture. We were one of the first major organisations to set goals on diversity in senior roles, create a menopause health package, and a dedicated Working with Cancer initiative. And it’s why we especially welcome applications from under-represented groups. We’re disability confident. So if you’d like reasonable adjustments to be made to our recruitment processes, just let us know. We also offer a wide-ranging benefits package, which includes: A generous pension contribution of up to 15% An annual performance-related bonus Share schemes including free shares Benefits you can adapt to your lifestyle, such as discounted shopping 22 days’ holiday, with bank holidays on top A range of wellbeing initiatives and generous parental leave policies If you’re excited by the thought of becoming part of our team, get in touch. We’d love to hear from you! At Lloyds Banking Group, we're driven by a clear purpose; to help Britain prosper. Across the Group, our colleagues are focused on making a difference to customers, businesses and communities. With us you'll have a key role to play in shaping the financial services of the future, whilst the scale and reach of our Group means you'll have many opportunities to learn, grow and develop. We keep your data safe. So, we'll only ever ask you to provide confidential or sensitive information once you have formally been invited along to an interview or accepted a verbal offer to join us which is when we run our background checks. We'll always explain what we need and why, with any request coming from a trusted Lloyds Banking Group person. We're focused on creating a values-led culture and are committed to building a workforce which reflects the diversity of the customers and communities we serve. Together we’re building a truly inclusive workplace where all of our colleagues have the opportunity to make a real difference.