Workplace Co-ordinatorLocation: Southampton, SO14 7EJHours:Full-time, 40 hours per week (Monday – Friday)Salary:£30,000 – £32,500 per annum Sodexo rewards and benefitsAbout the RoleWe have an exciting opportunity for a Workplace Co-ordinator to join our team at a high-profile corporate site inSouthampton, SO14 7EJ. This role is ideal for a proactive and customer-focused individual who thrives in a fast-paced environment and is passionate about delivering exceptional workplace experiences.The Workplace Coordinator will support the delivery of facilities services, ensuring a smooth day-to-day operation while maintaining a high-quality customer experience. You will play a key role in creating a positive and consistent workplace journey for all users, working collaboratively with colleagues and stakeholders.Key ResponsibilitiesBuild and maintain effective relationships with stakeholders to support daily operationsCoordinate service delivery across assigned areas, promoting teamwork and high standardsProvide front-line customer support, resolving queries professionally and efficientlySupport the Workplace Manager in monitoring service delivery against contract requirementsContribute ideas to enhance service quality and workplace experienceConduct floor checks, reporting and escalating issues as requiredAssist with cleaning audits and maintain overall service standardsEnsure compliance with Health, Safety, Environmental, and GDPR requirementsSupport onboarding, training, and ongoing team developmentCoordinate daily team activities and assist with resource planningAct as a key point of contact for workplace and facilities-related queriesMaintain accurate processes and documentation across service areasCollaborate with operational teams to resolve issues and improve service deliveryPromote a positive safety culture and support a flexible, one-team approachIdeal CandidateCustomer-focused with a collaborative approach to teamworkStrong communication skills with the ability to build relationships at all levelsHighly organised with excellent attention to detailAble to work independently and take initiativeExperience supporting service delivery against KPIs and SLAsConfident in handling customer queries and ensuring a seamless workplace experienceProactive in identifying improvements and enhancing service standardsCommitted to maintaining compliance and a strong safety cultureCompetenciesAbility to manage multiple tasks and deadlines in a dynamic environmentStrong interpersonal and communication skillsEffective prioritisation and coordination abilitiesReliable, trustworthy, and detail-orientedSelf-motivated and adaptable with a positive, can-do attitudeIT literate and confident using workplace systemsResilient, flexible, and collaborativeThis is a fantastic opportunity to join Sodexo at a prestigious corporate site, where you will playa key role in delivering an exceptional workplace experience and contributing to a high-performing team.Why Sodexo?:Working with Sodexo is more than a job; it's a chance to be part of something greater.Belongin a company and team that values you for you. Actwith purpose and have an impact through your everyday actions.Thrivein your own way.We also offer a range of perks, rewards and benefits for our colleagues and their families:Unlimited access to an online platform offering wellbeing supportAn extensive Employee Assistance Programme to help with everyday issues or life's larger problems, including legal and financial advice, support with work or personal issues impacting your wellbeingAccess to a 24hr virtual GP ServiceSodexo Discounts Scheme, offering great deals 24/7 across popular high street retailers (also open to friends and family)Save for your future by becoming a member of the Pension PlanOpportunities to enable colleagues to grow and succeed throughout their career at Sodexo, including a variety of learning and development toolsBike to Work Scheme to help colleagues to do their bit for the environment whilst keeping fitSodexo UK and Irelands enhanced benefits and leave policies