37 hours per week
AUNN Band E | £24,915
Hybrid: home, office and field based in the Mansfield and Ashfield area
Fixed term until 30th September 2026 (with potential for extension)
At Age UK Nottingham and Nottinghamshire, our Advice team is here to make life easier for older and vulnerable people by helping them to get the financial support they are entitled to. From welfare benefit checks to supporting claims and challenging unfair decisions, we ensure people across our communities don’t miss out on what they need to live well.
We’re a team of paid staff working closely with dedicated volunteers to deliver advice over the phone and through home or community visits – wherever people need us most.
We’re looking for a new Advisor to join us, with a focus on supporting residents in the Mansfield and Ashfield area. This is a rewarding role where every day you’ll make a direct, positive impact on people’s lives.
What you’ll be doing:
* Helping people maximise their income through benefits checks and advice
* Supporting people to complete benefit applications and, where necessary, challenge decisions
* Giving relevant information and signposting on other areas which impact on welfare benefits, such as social care, housing options, and local services
What we’re looking for:
* Someone with experience in welfare benefits or advice services (training provided to build on what you know)
* Great attention to detail, organisation and communication skills
* Ability to work both independently and as part of a team
* Flexibility to meet the changing needs of the service
As an employee of Age UK Nottingham & Nottinghamshire you will be eligible for our attractive package which includes 24 days annual leave (pro rata), public holidays, flexible working and a 4% employer contribution pension (in line with auto-enrolment rules). You will also have access to a Blue Light Card, BUPA Employee Assistance Programme and a range of retail, travel and lifestyle employee discounts.
For full details and to download an application pack, please visit our website via the Apply button.
Closing date: 9.00am on Monday, 17th November 2025.
The vacancy may close early if a high volume of applications is received.
Age UK Notts promotes equality and diversity.
Registered Charity Number: 1067881