JOB DESCRIPTION
REPORTS TO: Business Support Manager, Education
RESPONSIBLE FOR: The provision of diverse, confidential administrative support to the Assistant Director.
MAIN DUTIES AND RESPONSIBILITIES:
Key duties and responsibilities are as follows:
1. Providing a high quality, confidential administrative support service across a diverse range of areas.
2. Diary management including organising and prioritising diary commitments.
3. Organising meetings, including collating papers, briefing delegates, greeting and escorting visitors and making cost-effective travel arrangements.
4. Minute taking as required.
5. Answering and vetting all incoming calls, whenever possible responding to callers directly by providing information or redirecting to an appropriate member of staff.
6. Logging, prioritising and tracking all correspondence on arrival – drafting responses where appropriate, updating the Assistant Director and bringing important issues and target dates to his/her attention.
7. Typing, compiling and issuing emails, letters, acknowledgements, minutes, memos and reports. Circulating documents on the Assistant Director’s behalf. Collating inputs from various sources into a co-ordinated response.
8. Using sources such as the intranet/internet, Hansard or press articles to research information.
9. Maintaining records, ensuring that information is recorded, stored, managed and disposed of appropriately and in line with relevant guidance.
10. Supporting the Assistant Director in managing his/her relationships with education and business partners at a senior level.
11. Any other duties, related to the role, which may arise from time to time.
The post-holder will also be required to work flexibly and collaboratively with other administrative staff within the office, for example in order to provide cover for periods of annual leave or to support the effective management of peaks and troughs in workload.