Internal Business Development Manager – Export (Desk‑Based)
Location: Glasgow – Hybrid (3 days office based)
Department: Sales
Role Type: Full Time, Permanent (40 hours per week)
Represented by: SFR Recruitment Solutions
About the Company
Our client is a highly innovative design‑led manufacturer with a clear purpose:
Together we design for good.
We help protect people through vulnerable times.
They create award‑winning products for challenging environments including schools, custodial settings, hospitals, and mental health facilities. Their solutions are designed to dramatically improve safety, reduce risk, and enhance the wellbeing of vulnerable individuals.
Over recent years, the business has grown significantly, investing heavily in developing market‑leading, life‑saving products used across the education and mental health sectors. Their products are globally recognised and unmatched in their field.
With ambitious plans to reach £30m in global revenue over the next three years, they continue to push boundaries, raise industry standards, and work collaboratively as a team. Due to this continued growth, they are now seeking a motivated Internal Business Development Manager to join the Export team.
Role Summary
This is an excellent opportunity to grow your career within a fast‑moving, purpose‑driven organisation. Reporting to the Commercial Director, you will play a key role in generating new opportunities, supporting international partners, and driving the Export sales pipeline.
You will engage with partner networks, qualify opportunities, manage CRM activity, and support the Partnership Manager operating in global export regions. This role is central to the company’s international sales growth.
Key Responsibilities
* Lead generation and outbound engagement with new and existing partners/customers across dedicated Export territories.
* Build strong rapport and maintain regular communication to identify opportunities for growth.
* Provide account management support and work 1:1 with Export Partnership Managers.
* Achieve activity KPIs relating to calls, meetings booked, and CRM management.
* Prepare and process quotations aligned with the customer journey process.
* Maintain accurate pipeline updates and CRM activity using Odoo.
* Support dashboard data accuracy for Sales and Operations.
* Execute call‑out campaigns supplied by the Marketing team.
* Assist with Export ticket management.
* Stay informed of industry trends to support sales growth.
* Manage and maintain the Export Registration Scheme.
* Attend relevant UK industry events when required.
* Qualify inbound customer enquiries and route appropriately across the business.
What You’ll Bring
* A driven, self‑motivated approach with strong telephone‑based sales experience.
* Ability to sell and discuss complex products (full training provided).
* Excellent verbal and written communication skills.
* Consultative selling capability and confidence in challenging customer assumptions.
* Strong listening skills and the ability to interpret customer needs.
* Highly organised with strong attention to detail.
* Proficiency in MS Office.
What’s on Offer
Competitive salary (£28,000–£30,000)
Commission scheme
33 days annual leave (increasing with service)
Group life assurance
Electric vehicle scheme
Cycle to work scheme
Employee assistance programme
Retail discounts
Family‑friendly policies
Career development opportunities within a fast‑growing SME
Learning and development allowance
Additional Information
This is a full‑time role. Responsibilities may evolve over time as the company continues to grow and innovate. The employer welcomes applications from all backgrounds and is committed to fostering an inclusive and supportive workplace.
Apply Today
Contact us for more information about this role