Join Our Team as a SOC Manager
Are you a seasoned cyber security leader ready to shape and drive a cutting-edge Security Operations Centre? We’re seeking an experienced SOC Manager to lead our 24/7 security operations team and play a pivotal role in safeguarding clients from sophisticated threats.
About the Role
As a leading Managed Service Provider (MSP), we deliver innovative Infrastructure Management, AI, Modern Workplace, and Managed Security Services. Our modern Security Operations Centre (SOC) provides 24/7 threat detection, monitoring, and incident response, empowering organisations across various industries to protect their digital assets with confidence.
We’re looking for a strategic, hands-on SOC Manager to optimise SOC performance, elevate operational maturity, and help shape the future of our security services.
What You'll Do
* Lead and manage day-to-day SOC operations, ensuring 24/7 threat monitoring and effective incident response.
* Oversee security alert triage, investigation, and escalation workflows.
* Drive continuous improvement across SOC processes, detection logic, and response capabilities.
* Develop and maintain shift schedules, ensuring full coverage with minimal disruption.
* Act as a senior escalation point for critical incidents and lead major incident response efforts.
* Mentor and develop a high-performing team of Level 1 and 2 SOC Analysts.
* Monitor SOC KPIs and SLAs, ensuring service excellence.
* Collaborate with engineering teams to improve tools, security automation, and detection logic.
* Stay on top of emerging threats, attack vectors, and evolving threat actor tactics.
* Act as a trusted point of contact for clients regarding incidents, reports, and security posture.
* Help shape and execute the SOC’s long-term strategic roadmap.
* Support pre-sales activities and client engagements with demonstrations of SOC services.
What We’re Looking For
* 5+ years’ experience in a SOC or cybersecurity operations role, including 2+ years in a leadership position.
* Strong understanding of SIEM, SOAR, EDR, IDS/IPS, and firewall technologies.
* Experience in incident response, threat intelligence, and forensic analysis.
* Proficiency in security frameworks like MITRE ATT&CK, NIST, ISO 27001, and CIS.
* Background in an MSP or MSSP environment is highly desirable.
* Experience managing multi-tenant SOC environments is a big plus.
* Strong communicator with the ability to interface with technical teams and C-suite executives alike.
* Proven leadership, team-building, and mentoring skills.
Why Join Us?
* Competitive salary & benefits package.
* Work with cutting-edge tools in a fast-moving and innovative SOC.
* Flexible working - hybrid
* Growth opportunities – we invest in our people and their development.
* Dynamic team environment with collaboration, innovation, and trust at the core.