Customer Service Coordinator
Temp role - min duration 2 years
Hereford
£13.07 per hour
Monday to Friday
We are currently recruiting a Customer Service Coordinator for this established friendly business based in Hereford.
You will be responsible for
Your Key Responsibilities
• Executes order fulfillment processes for assigned customers.
• Responds to customers' inquiries.
• Provide explanations and solutions to customers to ensure customer satisfaction.
• Coordinates with other departments and external providers to implement corrective actions.
• Prepare orders for entry.
• Confirm correct pricing and enter approved items into the system and relay to the customer.
• Coordinate sales and quality returns including replacement orders.
You will be:
• Customer oriented
• Excellent verbal and written communication skills.
• Able to work in a fast-paced environment, making sound decisions with minimal interaction from supervisor/management.
• Customer service experience in a manufacturing environment.
• Working knowledge of office technology - Computer applications (Outlook, Excel, etc.)
You must be available for 2 months.
Please send your cv to
Com1