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Clerical officer - district nursing service

Burnley
East Lancashire Hospitals NHS Trust
Clerical officer
Posted: 24 November
Offer description

Job overview

An exciting opportunity has arisen for a clerical officer to work within the East Lancashire District Nursing Service. This is a part-time, permanent post of 22.5 hours with the potential of becoming a full time position, providing admin support across the ELHT footprint.

We invite candidates that are keen, enthusiastic and committed to improving patient services, with excellent communication skills and the ability to work under pressure in order to provide comprehensive administration support to the district nursing service.

The post holder will be working within a neighbourhood team where tasks and duties will evolve as the service further develops. It is important the post holder is able to work flexibly at times, using their own initiative and organisational skills to complete tasks.

The post holder will be aligned to a specific team and is required to work flexibly in response to the needs of the service, providing cover on various sites to ensure continuity of a quality service provision.

The service is made up of a wide group of administration staff who support each other and are driven to provide excellent customer service and meet organisational needs.

Full UK driving licence with access to a car is essential.


Main duties of the job

An understanding of the need for confidentiality and previous administration experience is essential as is the ability to work both in a team and unsupervised.

We are looking for an enthusiastic, flexible, motivated person. Flexibility is paramount as you could be asked to work on different sites or cover an alternative shift to meet the needs of the service.

Strong IT skills are essential to this post as is being an excellent communicator with exceptional organisational skills.


Working for our organisation

Established in 2003, East Lancashire Hospitals NHS Trust (ELHT) is a large integrated health care organisation providing high quality acute and community healthcare for the people of East Lancashire and Blackburn with Darwen.

The organisation puts safety and quality at the heart of everything we do, invests in and develops its workforce, works with key stakeholders to develop effective partnerships and encourages innovation and pathway reform to deliver best practice.

We employ over 8,000 staff, many of whom are internationally renowned and have won awards for their work and achievements.

The District Nursing Service provides a supportive environment and provides staff with many professional development opportunities


Detailed job description and main responsibilities

To read more information about the advertised role, and the main job duties/responsibilities, please open the Job Description and Person Specification located under the supporting documents heading.

You can also find out more information by visiting our Trust website and by watching the videos within the below link;


Person specification


Qualifications


Essential criteria

* GCSE in English Language at 4-9
* NVQ L2 Business Administration, or equivalent experience


Experience


Essential criteria

* Experience of administration in an office-based environment
* Evidence of previous experience of dealing with sensitive confidential information
* IT skills including experience in the use Microsoft Office


Desirable criteria

* Minute taking


Knowledge & Skills


Desirable criteria

* Experience of EMIS/ICE/EPTS


Personal Attributes


Essential criteria

* Ability to work as part of a team
* Ability to work across the admin teams, and travel to other sites, to cover any absence, in order to meet the needs of the service
* Ability to deal with busy, unpredictable workloads
* Ability to maintain organisational systems
* Ability to multitask whilst working in a busy office environment and dealing with frequent interruptions
* Full UK driving licence and access to a car - to be able to travel to other sites

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