Overview
Assistant Store Manager - Ashford Designer Outlet (40 hours)
Join Rituals and be a key part of our supportive shop team, creating unforgettable experiences for every customer. Assist the manager in leading the team, and have opportunities to grow your skills daily.
Responsibilities
* Motivate your team and provide each customer with a meaningful shopping experience.
* Act as second-in-command, ready to fill in for the Store Manager and take charge when necessary.
* Support the Store Manager in creating a culture of trust with positive and constructive feedback.
* Help recruit, hire and retain a diverse and talented store team; coach team members to improve engagement and reach their potential.
* Assist with day-to-day business activities as the Store Manager’s right hand.
* Deliver operational excellence in stock and inventory management and uphold high store standards in a fast-paced, high-footfall outlet environment.
* Maintain a strong focus on delivering exceptional customer service.
Qualifications
* Prior relevant experience at Assistant Store Manager level or equivalent within retail or hospitality.
* People management skills (communication, motivation, coaching, connection, inspiration).
* Experience in sharing knowledge to drive behavioural change and develop others.
* Decision making and problem-solving skills.
Benefits
* Training and development opportunities
* Competitive bonus scheme
* Rituals employee discount
* Numerous wellbeing initiatives and EAP
* Company & Team Events
Additional details
* Seniority level: Mid-Senior level
* Employment type: Full-time
* Job function: Cosmetics
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