In this post you will provide a full range of technical and administrative services to the Planning Team to facilitate the efficient and timely processing of planning and other development control applications.
You will provide support by maintaining IT and other record systems and act as second-line technical support for enquiries that have been passed through by Customer Services. With strong customer service skills, you will advise and resolve enquiries in line with relevant legislation and Council policies and procedures.
You will liaise with the applicants or their agent regarding submitted planning applications and provide support to officers and customers. You will be responsible for maintaining departmental records in order to provide statistical information for monitoring/research purposes.
You will need to have 3 GCSEs (including English and Maths), effective communication, administrative, organisational and time/workload management skills and be able to demonstrate relevant experience within a customer service environment.
Benefits
In return, the Council offers a range of benefits including:
* flexible working
* childcare scheme (in approved cases)
* training and development
* occupational health programme
* holiday and sickness scheme entitlements
If you are looking to work for an organisation that prioritises environmental sustainability, the Council has made a clear commitment to operate in a responsible and sustainable manner and has recently been awarded the silver accreditation of the Investors in the Environment scheme as well as coming 43rd (out of 164) on the latest national council climate scorecard.
For an informal discussion regarding the post please contact Ashleigh O'Connor, Planning Service Development and Technical Support Team Leader on 01353 665555.
Adverts for posts that don’t require a DBS check or a Basic DBS check
This post is covered by the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (as amended 2023) and therefore applicants are required to declare all unspent cautions and/or convictions. You can find more details about our policies for ex-offenders in the Recruitment Policy available on the on the website.
Closing date for completed applications is: Wednesday 29 October 2025
The selection process will be held: week commencing Monday 10 November 2025
Please note that only candidates selected for interview will be contacted by the HR Department with confirmation of an interview. If you have not been contacted by that date, please assume your application has not been successful on this occasion.
The council is an equal opportunities employer and operates a no smoking policy.
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