Join to apply for the Accommodation Lead role at Merlin Entertainments
3 days ago Be among the first 25 applicants
Join to apply for the Accommodation Lead role at Merlin Entertainments
Merlin Entertainments provided pay range
This range is provided by Merlin Entertainments. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.
Base pay range
Location: Thorpe Park
Hours: part time, weekends & holidays
Contract Type: Seasonal, until November 2025
In this role, you will be responsible for checking guests in & out of the Cabins, serving guests in the Thorpe Shark Supplies Shop, ensuring that standard are kept to a high level throughout the Cabins and ensure the Cabins hit there KPI daily sample size targets.
Responsibilities
* Checking Guests In & Out of the Cabins
* Stocking the Cabins Shop
* Correctly storing luggage and taking it to the Cabins for arrival guests
* Ensuring KPI surveys are filled out by all guests checking out of the Cabins
* Making sure standards are kept to their highest level by completing the daily & weekly check list in full
* Cleaning all guest areas overnight to ensure it is ready for the next days operation
* Effectively dealing with guests feedback or major issues
* Showing integrity and responsibility when handling guest property and follow procedure regarding guest belongings
* Providing guests with all the correct information about there stay at Thorpe Shark Cabins
* Completing any required people management tasks for your direct reports
* Effectively communicating with all Hotel Stakeholders regarding anything that could affect the guest experience and operation
Qualifications & Experience
No previous experience required, just enthusiasm and eagerness to learn!
Show us you’re guest obsessed by being positive and helpful.
Go together to show our guests that’s you care!
Benefits
* Merlin Magic Pass: 20 free tickets for you, your family and friends to enjoy all of our Merlin Attractions across the world!
* 25% discount in our retail shops and restaurants
* 40% discount online off LEGO, and much more!
* Free bus from Staines station for all employees
* Fortnightly pay
* Free staff parking
* Ongoing training & development to have a longer-term career in Merlin
* Access to Perks at Work which 30,000+ national & local employee discounts
If you have any questions or if you require any reasonable adjustments, because of a disability or medical condition, please contact us by email at recruitment@thorpe-park.co.uk and one of the team will get back to you as soon as possible.
Pay Range
GBP £13.00/Hr.
Seniority level
* Seniority level
Entry level
Employment type
* Employment type
Full-time
Job function
* Job function
Other
* Industries
Entertainment Providers
Referrals increase your chances of interviewing at Merlin Entertainments by 2x
Sign in to set job alerts for “Lead” roles.
London, England, United Kingdom £100,000.00-£125,000.00 2 hours ago
London, England, United Kingdom £80,000.00-£85,000.00 22 hours ago
Shepperton, England, United Kingdom 19 hours ago
London, England, United Kingdom 1 day ago
Senior Resources and Performance Manager
Weybridge, England, United Kingdom 3 days ago
London, England, United Kingdom 3 days ago
Credit Decisions (Underwriting) Team Lead
London, England, United Kingdom £50,000.00-£50,000.00 4 hours ago
Publisher Manager - Content Operations - UK
London, England, United Kingdom 1 day ago
Creative Brand Content Manager - Topshop/Topman
London, England, United Kingdom 2 days ago
London, England, United Kingdom 2 days ago
London, England, United Kingdom 20 hours ago
London, England, United Kingdom 3 days ago
London, England, United Kingdom 2 days ago
Maidenhead, England, United Kingdom 2 days ago
City Of London, England, United Kingdom 4 hours ago
London, England, United Kingdom 1 day ago
Slough, England, United Kingdom 3 days ago
London, England, United Kingdom 2 days ago
Thornton Heath, England, United Kingdom 1 day ago
London, England, United Kingdom 3 days ago
London, England, United Kingdom 21 hours ago
City Of London, England, United Kingdom 1 day ago
London, England, United Kingdom 5 hours ago
Operations Lead - Modern Business Model with Purpose
London, England, United Kingdom 2 hours ago
London, England, United Kingdom 1 day ago
London, England, United Kingdom 2 days ago
London, England, United Kingdom 1 day ago
West Byfleet, England, United Kingdom 2 hours ago
London, England, United Kingdom 3 days ago
London, England, United Kingdom 3 days ago
We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
#J-18808-Ljbffr