We are looking for a talented and passionate full-time Content and Social Media Manager to join the team at the award-winning 5-Star Deluxe Hotel - The Connaught.
To arrive at The Connaught is to belong. Discover a hotel of warm hospitality and effortless style, a beacon of Mayfair Village for over two-hundred years; home to a community united by the allure of the exceptional. Here, heritage and heart unite, discretion is our promise, and the pleasure to please is a way of life.
The Role:
As the digital voice and visual storyteller for one of the worlds most iconic luxury hotels, reporting to the Managing Director, you will work closely with the Maybourne corporate social media team to ensure full alignment on brand direction, integration of group-wide initiatives, and the consistent development of The Connaught's distinctive tone and visual identity. You will balance creativity with execution: developing strategy, leading shoots, attending events, and producing social-first content across the entire hotel.
Key Responsibilities:
This senior role requires a strategic thinker, confident creative leader, and hands-on content expert who can balance timeless brand heritage with modern digital culture and will involve:
Strategic Leadership
Event coverage and real-time story telling
Community management
Cross-Functional Collaboration
Data, Insights & Reporting
Content Creation & Editorial Direction
Successful candidates for this role will have:
Proven experience managing social media for a leading luxury, hospitality, lifestyle or cultural brand.
Strong creative vision with the ability to produce and oversee exceptional content.
Confident leader with experience managing shoots, agencies, creators and multidisciplinary teams.
A polished communicator with impeccable taste, strategic thinking and editorial sensibility.
Deep understanding of Instagram, TikTok and emerging social platforms.
Comfortable in fast-paced environments and client-facing situations involving VIPs and talent.
Flexible availability, including occasional evenings/weekends depending on hotel events.
This is an exciting role for a talented individual who is looking for a new challenge and wants to join a fast paced and high performing hotel team renowned for their approach and delivery of unparalleled service.
Here at Maybourne, we strive to reward our colleagues for the incredible work they do every single day.
A Rewarding Career with Maybourne
At Maybourne, we are proud to offer a thoughtfully curated selection of benefits designed to support your wellbeing, nurture your development, and celebrate your milestones - both personal and professional.
Health & Wellbeing
Complimentary access to our all-day dining staff restaurant, offering nourishing and seasonal dishes.
Option to purchase up to five additional days of annual leave per year.
Monthly access to subsidised massage and podiatry treatments.
A programme of wellbeing initiatives, from mental health support to physical activity.
24-hour confidential assistance helpline.
On- and off-site Occupational Health support.
Life assurance through our Death in Service scheme.
Eye care support, including vouchers and contributions towards glasses*
Flu vaccination vouchers*
Cycle to Work Scheme
Recognition & Growth
An extra paid days leave to celebrate your birthday.
Instant recognition and award programme, celebrating extraordinary contributions.
Dedicated in-house training and development to support your personal and professional growth.
Monthly colleague awards with generous prizes.
Opportunities for internal progression and cross-property moves.
Introduce a Star referral scheme with rewards of up to £1,500*
Long service celebrations to honour your continued dedication.
Financial Care
Financial Stability
A highly competitive salary package
Increased holiday entitlement after 3 and 5 years of service
Family-first policies, including enhanced maternity and paternity pay
Season ticket travel loans
A generous pension scheme*
Smart Tech Benefit Opportunity to buy electrical goods with monthly repayments to help you spread out the cost.
Moments to Remember
Exceptional colleague rates of £50 per night across Maybourne properties for you and your family
A hosted Guest Experience Stay immerse yourself in the full Maybourne experience*
50% off food and beverage across our restaurants and bars*
Invitations to a year-round calendar of cherished colleague events from the Maybourne Picnic to our festive celebrations.
Thoughtful gifts to mark weddings, new arrivals, and retirements
*Selected benefits are subject to terms and conditions.
In line with the requirements of the Asylum & Immigration Act 1996, all applicants must be eligible to live and work in the UK. Documented evidence of eligibility will be required from candidates as part of the recruitment process.
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