Do you pride yourself on providing outstanding guest service? The important stuff: Free health club membership (T&Cs apply) Discounts across golf including membership, guest rates, green fees, buggies and clothing Discounts across The QHotels Collection Family & Friends discounts in hotels across The QHotels Collection Support with training & professional qualifications, including course fees! Various learning & development available Access to an Employee Assistance Program – Hospitality Action Refer a friend scheme FREE parking AND……much, much more! What will I do? Welcome and greet spa guests, make spa bookings, support with enquires and advise on treatments and offers, carry out daily checks and ensure an exceptional guest experience and step in to provide spa treatments to customers when required. Is this the role for me? NVQ Level 3 (or equivalent) beauty / spa qualification would be beneficial Previous experience as a Spa Therapist is desirable, not essential Excellent customer service & communication skills Ability to work under pressure and multi-task Strong attention to detail Curious to find out more? Belton Woods Hotel, Spa & Golf Resort is located in Grantham and is a 4*, 136-bedroom property. Our hotel is set in acres of woodland with a 36-hole golf complex which has hosted numerous PGA tournaments. The dining options include the Modern restaurant, The Claret Jug and the Stylish bar, and we offer afternoon tea as well as private dining and meetings and event spaces. The leisure facilities include a gym, pool, jacuzzi, sauna, steam room, and a relaxing Elemis spa. The QHotels Collection are proud to be a Disability Confident employer and we are committed to diversity, inclusion, and equal opportunities for all. We believe everyone should be treated equal so should you require any reasonable adjustments to any stage of the recruitment process, please do not hesitate to let us know so we can make the changes accordingly. The QHotels Collection proudly supports the UK Armed Forces and have signed the Armed Forces Covenant achieving the Silver Award.