Head of Operations A growing and ambitious fulfilment and logistics business is seeking an experienced Integrator / Head of Operations to join its senior leadership team. This is a high-impact leadership role for an individual who excels at bringing structure, accountability, and operational excellence to a fast-paced business. Working closely with the Managing Director, the successful candidate will translate strategic goals into practical plans and ensure consistent execution across the organisation. The role will also assume responsibility for day-to-day operational leadership during a period of maternity cover, ensuring service levels, team performance, communication, and operational standards remain strong. Key Responsibilities: Lead and hold senior managers accountable for agreed objectives and performance targets Drive execution of the business plan and operational priorities Ensure departments work collaboratively and remain aligned to company goals Oversee operational performance, workflow, productivity, and continuous improvement initiatives Translate strategic vision into practical, measurable action plans Improve communication, accountability, and operational discipline across the business Identify and resolve issues proactively, driving solutions at root-cause level Support business growth through effective leadership, planning, and execution The Ideal Candidate: Proven experience in a senior operations, general management, Head of Operations, Operations Director, Chief of Staff, or Integrator role. Strong leadership experience managing managers and cross-functional teams Excellent organisational, planning, and execution skills Experience managing KPIs, operational performance, and business improvement initiatives Strong commercial awareness with an understanding of business performance metrics The confidence to make decisions, hold others accountable, and lead through change Exceptional communication and stakeholder management skills Willing to travel to customer and other company facilities (full driving licence is essential.) Desirable Experience: Fulfilment, logistics, warehousing, e-commerce, manufacturing, or 3PL environments EOS, Traction, or similar business operating systems Experience within founder-led or entrepreneurial businesses P&L responsibility and strategic business leadership This is an excellent opportunity to join a growing business at an exciting stage of its development, offering genuine influence, visibility, and the opportunity to help shape the next phase of growth. To apply, please submit your CV along with a brief summary of your relevant leadership and operational experience. Feel free to contact Conor MacNamara in strict confidence. Skills: Operational Management Operational Excellence People Management Business Strategy KPI management Benefits: Please contact Conor Excellent career development
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